Front-End Lead
Job Summary
A BIT ABOUT YOU
Supportive diligent and eager to help youre a natural team player excited to contribute to a culture of accuracy. A bit of a perfectionist by nature you dont often let things fall through the cracks. You thrive in a structured environment with defined guidelines and goals and the ability to clearly track your progress only fuels your greater engagement and growth.
A BIT ABOUT US
We like plants people and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape and now three generations later were as committed as weve ever been to making Omaha a more beautiful place to live. Today were a team of a few hundred people but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.
A DAY IN THE LIFE
As the Front-End Lead youll report to our Front-End Manager and work to build a team of Front-End team members that moves our customers accurately efficiently and congenially through the registers. Youll offer training and guidance to our seasonal Front-End Team Members all in line with our vision to be the most loved plant shop in the country.
YOUR IMPACT
- Model our Customer Journey: The 15:5 Rule Be the Guide Keep It Seamless Forget-Me-Nots and Close the Deal
- Lead training by partnering with the Front-End Manager to facilitate Front-End training in line with our Three-Step Training Model
- Champion conversion by setting an example for the Front-End by achieving new member conversion results at or better than your weekly monthly and annual plan
- Lead the Concessions process by producing in line with the weekly production schedule ensuring all items are completed on time and to standard
- Execute the cash process including deposits withdrawals and reconciliations
WHAT WERE LOOKING FOR
- A belief in and passion for our purpose beautifying our community
- 2 years of retail experience preferred
- The ability to manage multiple competing priorities with a consistently positive response to pressure
- The ability to bend and lift 50 pounds stand for long periods and work in a variety of weather conditions
- A supportive team player who anticipates problems and works collaboratively to solve them
WHAT WE OFFER
- An inclusive passionate and fun work environment
- The opportunity to grow your career in concert with the natural world
- Great potential for personal and professional growth
- An amazing discount on all the plants and plant things you love
- Competitive pay and access to a full benefits package including 401(k) 401(k) match PTO paid holidays medical vision dental family leave company-paid short-term disability insurance coverage an Employee Assistance Program for free and confidential mental health legal and financial services referral bonuses Health Savings Account (HSA) and Flex Spending Account (FSA) options pet insurance package options wellness partnerships community membership partnerships and retail discount partnerships
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
About Company
Mulhall's Nursery has been cultivating the beautiful in Omaha since 1956. Discover more about our nursery and landscaping services or visit our Garden Center!