Field Service Technicians

Alexandria, VA - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities

Provide service and customer support during field visits or dispatches

Tie workflow to schedule

Manage all on site installation repair maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Document processes

Operate vehicle in a safely manner and use field automation systems

Follow all companys filed procedures and protocols

Cooperate with technical team and share information across the organisation

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

Required Experience:

ResponsibilitiesProvide service and customer support during field visits or dispatchesTie workflow to scheduleManage all on site installation repair maintenance and test tasksDiagnose errors or technical problems and determine proper solutionsProduce timely and detailed service reportsDocument proce...