2026 US Open Ticket Office Client Services Representatives (Seasonal)
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Job Location:
Queens, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.
Who We Are
It takes the most talented people to put on the worlds greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year for three weeks in the late summer the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the games biggest stage. With more than 900000 on-site visitors over 224 million television viewers worldwide and over 45 million online visitors globally in 2023 why not come and enjoy the thrill and excitement of working with our team
It takes the most talented people to put on the worlds greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year for three weeks in the late summer the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the games biggest stage. With more than 900000 on-site visitors over 224 million television viewers worldwide and over 45 million online visitors globally in 2023 why not come and enjoy the thrill and excitement of working with our team
Start Date: July 15 2026
End Date: September 13 2026
Must be available 5 days a week in July and August
Must be available 7 days a week during the US Open (August 23rd - September 13th)
Who You Are
Who You Are
- Available to work for the full duration of the US Open tournament (3 weeks from August 19
through September 8) including nights and weekends and available to work 12 hour shifts - Ability to learn quickly and work efficiently and computer proficient to access/update
customer records - Working knowledge of Google Suite and Microsoft Word Excel and PowerPoint
- Maintain a positive outgoing demeanor adhering to the core expectations of our team at all
times and possess ability to work as part of a team and get along with coworkers - Ability to remain calm and focused in a fast-paced environment and during stressful
situations - Arrive for shift on time neatly groomed and in a clean pressed well-maintained uniform
- Willing and comfortable working part of daily shift outdoors in various weather conditions in
late August/early September - Personable and proactive in providing assistance to all guests with the highest level of
customer service - Excellent communication skills with thorough understanding of written and spoken English
Preferred Qualifications
- Experience working in a ticket office for major sporting event team or venue
- Previous experience working in hospitality sales or in a call center
- Bilingual is a plus but not necessary
- Knowledge of ZenDesk Ticketmaster Archtics (or similar ticketing system)
Salary: $19 per hour; overtime eligible
$35 daily meal allowance during the US Open tournament (via credential)
Required Experience:
Unclear Seniority
About Company
The official site of the U.S. Tennis Association. Find a tennis court near you, learn to play tennis, and get tennis news from the USTA.
