Area Property Manager

Job Title: Area Property Manager

Reports To: Director of Leasing

Department: D14 - Leasing

FLSA Status: Exempt (Salary)

Position Summary:

The Area Property Manager a leadership role at SC Swiderski successfully combines their knowledge and experience in the Property Management Industry with a talent for guiding coaching and developing people while supervising a team of Property Managers and their assigned properties.

A central figure in the success of stakeholders in the properties they oversee they interact with ownership on-site service teams multiple SC Swiderski departments and tenants and will ensure that all activities are conducted in accordance with local state federal and equal housing opportunity laws.

Job Duties & Responsibilities:

Property Management: ( 45%)

• Maintain competitive occupancy percentages and rents at properties by setting goals and work with the Property Manager daily
• Participate with corporate leadership in strategic planning process and developing strategic initiatives to drive the success of the overall organization
• Develop and update standard operating procedures for leasing operations and develop training plans for Property Management staff
• Drive industry standards of quality; track trends establish root cause and create action plans
• Partner with the Facilities Management team to develop processes (SOPs) and procedures that drive the success of the overall leasing function at SCS through collaboration and innovation
• Monitor Unit Vacancies Reports and upcoming Lease Expirations to provide proactive analysis to the Property Manager and Owner to better manage occupancy
• Understand and monitors portfolio submarkets to maximize revenue growth by comparatively shopping competitors on the phone and in person
• Evaluates how leads-versus-leases ratio is performing at all properties in the portfolio on a daily weekly and monthly basis
• Conduct property inspections daily weekly or monthly (depending upon the tenure of the Property Manager) and inspecting three or more vacant ready units per property for quality control purposes
• Review property websites for accuracy
• Apply our screening criteria to approve or decline rental applications and oversee the renewal process of expiring leases for your portfolio of properties
• Utilize conflict-resolution techniques for residents regarding rules and regulations move-out and eviction issues
• Oversee the Security Deposit Transmittal process for move-outs in your portfolio of properties.

Team Leadership: ( 30%)

• Manage an internal group of Property Managers and their teams (Maintenance Technicians Cleaners & Turnover Specialists)
• Provide area leadership establish and maintain effective and productive working relationships of the Property Management team other SCS departments and promote positive morale
• Maintain the standard of astonishing customer service with our internal and external customers in all dealings treating people with respect and care.
• Working with assigned Property Managers:
• Interview hire train mentor counsel and create measurable goals for employees in your portfolio of properties
• Effectively encourage lead motivate and involve Property Management teams to operate to the best of their abilities and within the guidelines of the company goals
• Evaluate and document employee performance through the performance management process and written reviews providing supplemental training as needed
• Engage each employee with high levels of communication to foster an open and inclusive culture
• Collaborate with the Safety Team on safety programs as warranted due to regulatory changes industry best practices and lessons learned from prior projects.
• Participate in special assignments for example: corporate marketing commercial leases lease-up and vendor relations
• Report on weekly performance in team meetings and liaise with leadership team
• Manage effective and timely communication across all internal and external property stakeholders
• Participate in Leasing Department meetings.

Administration: ( 25%)

• Following existing processes and standards (SOPs) respond in a timely manner to the needs of supportive work groups such as Accounting Maintenance HR Safety Development Leasing Project Management etc.
• Review all budgets for prospective projects during feasibility
• Drive cost savings recommendations in product design
• Provide weekly reporting updates recaps and data analytics regarding field operations
• Other duties and responsibilities may be assigned as needed to produce high-quality profitable housing
• Collaborate with the Chief Operating Officer on financial measures to ensure project execution within budget.

Qualifications:

Experience & Licensure:

• Must have 7 years of property management and lease-up experience
• Must have 3 years of property management leadership experience running multiple properties and employee management experience
• Must have valid drivers license with reliable transportation to and from the property site

Knowledge Skills & Abilities:

• Bachelors degree in Business Management or Property Management or equivalent in education and experience.
• AppFolio experience is helpful
• Experience in hospitality event planning marketing startups consulting or related experience with strong operational focus a plus.
• Strong organization skills with the ability to multitask projects through from start to finish. Strong communication organization and project management skills.
• Strong conflict management and problem-solving skills
• Proven history of successfully promoting positive teamwork
• Excellent communication interpersonal and leadership skills
• Comfortable with phone outreach and sales.
• Microsoft Office Suite experience and tech savvy
• Possesses a personal affinity for events hospitality and community
• The ability to thrive in a fast-paced environment while maintaining excellent attention to detail
• Assertive personality: must have a strong drive to develop those around you being an inspirational leader
• Demonstrate integrity dependability responsibility accountability self-awareness work ethic and empathy.
• A passion for community and astonishing customer service
• Passionate self-starting intelligent dedicated and efficient

Work Schedule:

The work schedule for the Area Property Manager requires regular in-state travel with the ability to work 45 - 50 hours per week traditionally Monday Friday with occasional hours outside of that range as business necessitates. This position may require some weekend work for beginning/end of month turnovers.

Physical Requirements:

• Ability to lift and carry up to 50 pounds
• Ability to stand and walk for long periods of time
• Frequent bending kneeling twisting/turning reaching crouching crawling
• Ability to climb stairs
• Comfortable working at various heights
• May be exposed minimally to seasonal temperature variations paint and sanitation chemicals.

Work Environment:

The majority of an Area Property Managers time is spent in a professional office setting working on-site and communicating with other departments Property Managers Management Ownership and Tenants.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Benefits:

A competitive pay package and an excellent benefits package: health dental life disability 401(k) and paid time off (holidays & vacation) await this highly motivated individual.

S.C. Swiderski (SCS) founded in Mosinee Wisconsin in 1992 is a fully integrated real estate development company. SCS supports the development design construction management and maintenance of its portfolio. SCS values quality trust integrity community and innovation in its people and processes. SCS is committed to continuous growth and enhancing the housing industry by concentrating on providing solutions to housing needs.