Techical Account Manager Demand
New York City, NY - USA
Job Summary
Job description
Who We Are
Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data media and technology together to deliver results and growth to both advertisers and publishersno matter the screen or location no matter who what or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers Verves solutions are trusted by more than 90 of the United States top 100 advertisers 4000 publishers globally and the worlds top demand-side platforms. Learn more at .
Role Overview
As a Technical Account Manager Demand you will own the technical health and performance of a portfolio of DSP partners. You will focus on integration quality troubleshooting and optimization ensuring partners are set up to bid effectively and scale.
You will work closely with Commercial Account Managers Engineering Product and Marketplace Quality teams to resolve issues improve signal fidelity and unlock performance gains.
This role is highly cross-functional and sits at the intersection of data engineering and client success.
The ideal candidate is technically curious data-driven and comfortable diving into bidstream-level details while communicating clearly with both internal and external stakeholders.
This role is based in New York City with a hybrid schedule (3 days in office).
What You Will Do
Own the technical performance and health of DSP partnerships
Analyze bidstream data logs and performance metrics to identify issues and optimization opportunities
Troubleshoot integration and delivery issues (e.g. bid rate win rate discrepancies signal loss)
Partner with Engineering and Product to resolve bugs improve integrations and enhance capabilities
Support onboarding and technical integration of new demand partners
Monitor and improve key performance metrics such as bid rate win rate fill rate and revenue yield
Provide actionable insights to partners to improve bidding behavior and performance
Collaborate with Commercial Account Managers to align on account strategy and priorities
Support testing initiatives including A/B tests new integrations and feature rollouts
Document issues workflows and best practices across internal systems
Job requirements
What Were Looking For
Experience
35 years in programmatic advertising ad tech or a technical client-facing role
Strong understanding of OpenRTB DSP/SSP interactions and programmatic auction dynamics
Core Skills
Strong analytical skills with experience working with large datasets and log-level data
Ability to troubleshoot technical issues and communicate solutions clearly
Familiarity with debugging tools dashboards and data platforms
Strong attention to detail and ability to manage multiple priorities
Nice to Have (Not Required)
Experience with tools such as Kibana Looker or similar analytics platforms
Familiarity with SDK integrations identity solutions (e.g. IDFA UID2) or signal frameworks
Basic understanding of APIs JSON or bid request/response structures
Experience working closely with sales engineering or product teams
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About Company
Advertisers and publishers make a bigger impact with Verve’s ad solutions, backed by responsible media and teams of experts.