Sr Engagement (Project, Delivery) Manager Higher Education

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Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

As an Engagement Manager you will ensure the successful implementation of the Workday products for our Higher Education customer base. The Engagement Manager through building key relationships with the client executive leadership and implementation team(s) will drive the implementation from planning through multiple moves to addition you will be involved in the development of several key project deliverables (e.g. charter project/staffing plan issue logs project status reporting etc.) and work with the Client PM to resolve issues that stand in the way of project success. The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably.

What youll be doing:

• Project manage one or more Workday product implementations concurrently

• Participate in the sales cycle when requested to gather requirements formulate delivery approach and develop a proposal/SOW

• Provide guidance and mentoring to Professional Services resources working on your implementations

• Ensure projects are properly planned and staffed

• Manage and measure project performance using appropriate tools and techniques

• Perform risk management to minimize project risks

• Work with the client PM to identify/resolve all issues that could impact project scope and/or timeframes

• Present at Executive Steering Committee meetings

• Ensure the client takes advantage of Workday best practices

• Be a liaison for Professional Services when interacting with sales and/or development

• Identify opportunities to position other service offerings

• Ensure the client can serve as a reference upon completing their implementation

• Assist in the transition of the customer from Professional Services to Product Support

• Ensure the project is delivered within the budget outlined in the SOW

• Present client with change orders in the event theyre asking Workday to perform tasks that are outside the scope of the SOW

Expected results within 12 months:

• Become a specialist in Workdays Implementation Methodology as well as the Student Deployment Approach for use on all engagements

• Demonstrate competency in the Workday Platform and Student product suites

• Full project PL ownership

About You

Basic Qualifications: Sr Engagement Manager (P4)

• Demonstrable experience (6 years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.

• Prior consulting experience (6 years) either as an internal consultant or with a consulting/software company.

• Experience implementing (6 years) Workday Oracle PeopleSoft SAP Ellucian or a similar application.

• Working knowledge (4 years) with at least one of the following: HCM Financials SIS (Student Information System) business areas.

Basic Qualifications: Principal Engagement Manager (P5)

• Demonstrable experience (8 years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.

• Prior consulting experience(8 years) either as an internal consultant or with a consulting/software company.

• Experience implementing (8 years) Workday.

• Working knowledge (6 years) with at least one of the following: HCM Financials SIS (Student Information System) business areas.

Other Qualifications:

• Previous experience with project management tools (Microsoft Project Smartsheets etc).

• Experience in project management incorporating financial business processes and financial reporting

• Experience overseeing 3rd parties on a project

• Business development experience

• Previous service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience

• Demonstrated executive presence including outstanding communication skills confidence and the ability to inspire and influence others is highly valued.

• Strong influencing skills including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders are crucial.

• Proven ability to effectively lead service delivery ensuring customer satisfaction through streamlined processes efficient resource allocation and a focus on meeting expectations is essential.

• Excellent time management skills with the ability to prioritize organize and effectively handle workload to meet scheduled completion dates and enhance productivity are key to success in this role.

• Ability to travel 50 percent or more of the time

Posting End Date: 04/30/26

The application deadline for this role is the same as the posting end date stated.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Additional Considerations:

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

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