Loan Officer Assistant Bilingual (SpanishEnglish)

Here at Lower we believe homeownership is the key to building wealth and were making it easier and more accessible than ever. As a mission-driven fintech we simplify the home-buying process through cutting-edge technology and a seamless customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8) Google (4.9) and Zillow (4.9) were a leader in the industry. But what truly sets us apart Our people. Join us and be part of something bigger.

Job Description:

We are seeking an experienced Bilingual Loan Officer Assistant fluent in Spanish and English to assist borrowers in their home buying or refinance journey.

Youll work on site at our Lawrence Township NJ office supporting a licensed Loan Officer.

What youll do:

• Front- end support for Loan Officer speak with clients regarding goals needs and qualifications; after qualifying conversation collaborate alongside Loan Officer for next steps in the financing process

• Assist clients through closing by answering basic questions and providing customer service to all parties throughout the transaction

• Advise client of any additional updated or missing documents needed to proceed

• Prepare the loan for Loan Processor to take over

• Order appraisals and FHA Case numbers

• Develop rapport and maintain strong working relationships with internal and external clients

• Other duties or special projects as assigned

Who You Are:

• 2 years of experience in the mortgage industryas Loan Officer Assistant Loan Processor Loan Officer etc.

• Fluent in English and Spanish

• Working knowledge of Encompasspreferred

• Excellent communication skills includingphone personal contact and written

• Ability to problem solve and exercise a high degree of initiative

• Reliability and consistently positive attitude

• Must possess good judgement be able to accept responsibility and handle confidential information

• Ability to problem solve and exercise a high degree of initiative

• Ability to work well in ateam-orientedatmosphere

• Reliability anda consistent positive attitude

Why youll love it:

• We will give you all the training and tools you need to achieve and sustain long-lasting success

• Youll feel rewarded for your workboth financially through uncapped commission and through knowing youve made a difference to your customers by helping them with one of the most important life decisions

• Youll receive ongoing mentorship from Senior team members and take part in weekly Loan Advisor trainings

• Well provide you with plenty of new and warm leads so that you can spend your time where it matters most with the customer

• Youll utilize best-in-class systems to help you do your job efficiently and effectively

• Youll have a built-in path to promotion were growing and we want you to grow with us.

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.