Content Developer, AWS Sales Planning and Compensation
Seattle, OR - USA
Job Summary
We are seeking an experienced Content Developer with a proven track record of designing and delivering compelling content for diverse audiences including sellers sales managers sales operations teams and sales leadership. This role will be responsible for creating high-impact enablement materials that span both sales compensation and sales planning topics helping sellers understand their compensation plans while ensuring sales operations and management teams have clear documentation about planning cycles processes and tooling.
This role will collaborate closely with design policy and program teams across both sales compensation and sales planning domains to create clear engaging content. You will flex to cover a wide span of topics ranging from seller-facing materials about sales compensation plans to technical documentation on process flows and data sets. The ideal candidate combines excellent communication skills with strong program management capabilities and technical aptitude to effectively translate complex technical and business concepts into digestible user-friendly content for varied audiences.
Key job responsibilities
Plan write edit and manage a robust library of clear comprehensive content including user guides product how-to guides FAQs support content PowerPoint presentations reference guides video assets graphics web content email and e-learning courses
Distill technical information complex business processes and change impacts into crisp user-friendly communications that drive awareness and adoption
Create content for multiple audiences: seller-facing (sales compensation topics) sales operations and management (sales planning strategy and operations) and technical documentation (process flows and system functionality)
Partner deeply with cross-functional teams including program and product management support external partners and subject matter experts to gather information and understand whats required to author content to support our users
Collaborate with stakeholders to create cohesive enablement strategies that support successful launches and rollouts
Manage end-to-end content development for new launches ensuring structure organization accuracy clarity and compliance with program standards
Monitor and analyze content effectiveness metrics continuously optimizing approaches to maximize impact
Navigate a fast-paced environment while maintaining high standards of quality and accuracy
A day in the life
In this role you will be responsible for developing and managing content on Sales Planning and Compensation topics. This includes creating PowerPoint presentations user guides process documentation and coordinating with program teams across both sales compensation and sales planning domains. You will flex between seller-facing enablement content conceptual documentation and technical documentation. Your work will help to promote a self-service approach addressing knowledge gaps to reduce support inquiries and keeping pace of changes to processes policy and tools functionality.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- 3 years of content creation or similar experience
- 5 years as a content developer learning experience designer or content strategist
- Experience with web publishing and content creation and management systems (HTML wiki markup)
- Ability to be self-directed and effective working independently yet equally comfortable contributing in a diverse team environment
- Ability to interact with different business groups and dive deep into scoping and driving content development assignments for topics that have not been tackled before
- Experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience in finance business management and sales operations
- Experience in project management
- Portfolio demonstrating solid writing skills and design acumen
- Experience working within a high-growth technology company
- 3 years supporting Sales Sales Operations or Sales Compensation topics
- Ability to prioritize manage and complete multiple projects with tight deadlines multiple stakeholders and minimal oversight
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 88100.00 - 154100.00 USD annually
Required Experience:
IC
About Company
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