2026 US Open Command Center Staff (Seasonal)

Queens, NY - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.

Who We Are

It takes the most talented people to put on the worlds greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year for three weeks in the late summer the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined spectacular and has become a worldwide pop-culture destination. With more than 1 million on-site visitors 224 million television viewers worldwide close to 40 million online visits and more than 3 billion social media engagements in 2025 why not come and enjoy the thrill and excitement of working with our team

We are seeking Seasonal Command Center team members who play an essential role in the US Open guest this role you will wear many different hats and have the opportunity to assist visitors from around the world and deliver customer service. Our team members genuinely enjoy interacting with people and know what it takes to provide excellent customer service.

The Role

Report to and work closely with the Senior Director of US Open Security.
Revise and maintain the Command Center Desk Positions Workstations document.
Coordinate with IT staff to ensure that all IT components at each Command Center workstation are operating properly.
Revise and maintain the Command Center TV Monitor Layout document.
Coordinate with Facility Operations AV Manager to ensure that all TV monitors and systems within the Command Center are operating properly
Ensure that all NYPD camera feeds are available within the Command Center.
Work closely with the Senior Director of US Open Security on all Security Deployments
Maintain all documents contained within the Command Center Drive.
Issue all portable radios within the Command Center and maintain the log.
Work jointly with the other US Open Staff to coordinate all efforts for Lost & Found both during the US Open and for the post-US Open process.
Coordinate and operate all security programs supported through the Command Center
Coordinate with IT to ensure the preparation of each command center workstation
Coordinate the setup of the Vehicle Inspection Station
Revise all Vehicle Delivery Passes and other security-related collateral materials and ensure their production prior to the start of the US Open.
Work closely with the Senior Director of US Open Security on all security-related training programs and correlating documentation.
Other duties as assigned

Who You Are

Possess event operations experience or Sports Business Management college course work
Prior security fire/life safety or emergency response experience preferred
Punctual and presentable shift attendance neatly groomed in a clean well-maintained uniform
Must maintain a positive demeanor
Excellent communication skills
Proficient with Microsoft and other computer programs
Available to work for the full duration of the US Open tournament and be available days nights weekends and extended hours
Must be able to work autonomously and as part of a team
Bilingual (preferred)
This position is exempt

What We Offer

Compensation: Varies by role.

Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.

Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open allowing you to enjoy meals on-site during your shift.

Exciting Work Environment: Be part of a dynamic team at a world-class venue contributing to an unforgettable experience for players staff and fans.

Come One Come All

We strongly encourage you to apply if youre interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals regardless of age disability national origin race color religion sex sexual orientation gender gender identity or expression pregnancy veteran status marital status family status alienage or citizenship status creed genetic information or any other status protected by applicable federal state or local law.

Required Experience:

Staff IC

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.Who We AreIt takes the most talented people to put on the worlds greatest tennis event. The US Open Tennis Championships is one of the h...