Assistant Import Manager

Assistant Import Manager-Imports

About Midea America

Midea America Corp. is a U.S. subsidiary within Midea Group the Fortune 500 giant known for making life easier for millions around the globe. As the worlds top maker of home appliances Midea is proud of its 166000 employees and presence in 200 countries including here in the U.S.

Headquartered in Parsippany N.J. with an innovation hub in Louisville Kentucky Midea America is dedicated to providing practical innovations that surprise and delight creating moments to cherish at home.

Mideas lineup of appliances - from refrigerators to air conditioners laundry solutions and floor care - are high quality reliable and affordable. By thoughtfully engineering performance convenience and design into every product Midea delivers on the promise of every appliance to make your life a little easier.

Job Summary

The Import Assistant Manager oversees the daily operations of Mideas international transportation activities encompassing the entire process from container shipping from the overseas factory to customer receipt. This role works closely with shipping lines customs brokers drayage carriers and internal departments to ensure timely and cost-effective delivery of goods.

The objective is to guarantee that customers receive their orders on time and in full fostering a seamless and worry-free experience that continually strengthens their trust in Mideas ability to meet their needs and deliver products on time.

Essential Job Responsibilities

• Support Logistics Manager in resolving day-to-day operational issues for Mideas import and occasional export shipments.
• Oversee issuance of various reports regarding shipment tracking and transit times.
• Communicate with overseas teams regarding order status shipping details and documentation.
• Collaborate with internal departments (e.g. supply planning warehouse finance sales) to align import activities with business needs.
• Monitor and resolve import and drayage issues to prevent accessorial costs.
• Collect analyse and provide weekly status updates on shipments in danger of accruing accessorial costs.
• Manage import deliveries to customers or Midea 3pl warehouses while ensuring timely delivery responsibilities include:
• Overseeing timely and accurate paperwork for customs clearance and delivery.
• Closing shipping files on a timely basis to recognize revenue.
• Provide visibility to internal & external stakeholders on delivery schedules.
• Maximize profitability through superior customer service effective and prompt communication and follow-up on all pending customer matters.
• Oversee all insurance claims until they are resolved and refunds are received.
• Identify potential areas for improvement and implement corrective action plans.
• Work with IT on process improvement initiatives.
• Ad Hoc projects and reporting.

Required Qualifications

• Bachelors Degree or higher
• 5 years of experience in ocean imports experience in exports is a plus
• Advanced Excel skills proficiency in logistics software and Microsoft Office Suite
• Organized strong communication skills and ability to work both independently and as a part of a team
• Knowledge of customs regulations Incoterms and international shipping practices.
• Ability to work in a fast-paced deadline-driven environment.

Comprehensive benefit package to learn more please visitCareers Page ()

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.