Under general supervision assist in the successful operation of the Conference Center and lounges including delivery of outstanding hospitality service to and anticipation of needs of internal and external clients. Serve as back-up for Coordinator and Receptionists as required. Work hours may change or be extended depending on the Conference Center requirements.
Duties and Responsibilities
Conference Center and Client Hospitality:
Supports conference center operations by preparing setting up and resetting meeting and event spaces ensuring rooms are fully equipped and presentation-ready.
Assists with on-site support before during and after meetings events and receptions including food and beverage setup and cleanup linen removal restocking catering supplies and breakdown of tables and chairs as needed.
Monitors conference center spaces throughout the day to maintain cleanliness organization and a professional environment.
Delivers responsive service-oriented support by anticipating needs and assisting lawyers staff and clients during meetings and events.
Helps with after-hours events or meetings as needed.
Provides backup reception duties as needed.
Performs other related duties assigned as needed by Facilities Manager Office Manager or Conference Center Specialist.
Pantries and Hubs
Maintains pantries hubs and conference center hospitality areas to ensure they are clean organized fully stocked and presentation-ready at all times.
Replenishes and rotates coffee tea beverages snacks and related supplies ensuring freshness proper stock levels and adherence to expiration standards.
Cleans sanitizes and maintains pantry catering kitchen and beverage equipment (including coffee espresso and Nespresso machines) in accordance with established procedures including routine and deep cleaning.
Maintains organized countertops shelves and storage areas including labeling proper rotation and restocking of pantry and hospitality supplies.
Replenishes and maintains additional hospitality amenities including specialty stations e.g. mouthwash stations.
Collects and stores patio furniture cushions daily.
Supports conference center and catering operations including coordinating food and beverage setups and ensuring timely and accurate service for meetings and events.
Inventory and Supply Management
Monitors pantry and hospitality inventory levels tracks usage trends and communicates replenishment needs to maintain appropriate stock.
Receives and organizes deliveries of hospitality and pantry supplies.
Maintains organized storage areas and follows proper inventory rotation practices.
Qualifications
To perform this job successfully an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation please email (current employees should contact Human Resources).
Education and/or Experience:
Required:
High School Diploma or GED equivalent
Minimum 1 year of experience in catering conference center customer service
Proficiency in Microsoft Office Word and other Firm software
Able to work on multiple tasks simultaneously
Able to maintain composure in a high-pressure environment
Strong customer service orientation
Flexibility in daily work schedule necessary to accommodate Conference Center and reception requirements
Able to work overtime as needed
Able to accept responsibility and take initiative
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
Required Experience:
Junior IC
SummaryUnder general supervision assist in the successful operation of the Conference Center and lounges including delivery of outstanding hospitality service to and anticipation of needs of internal and external clients. Serve as back-up for Coordinator and Receptionists as required. Work hours may...
Summary
Under general supervision assist in the successful operation of the Conference Center and lounges including delivery of outstanding hospitality service to and anticipation of needs of internal and external clients. Serve as back-up for Coordinator and Receptionists as required. Work hours may change or be extended depending on the Conference Center requirements.
Duties and Responsibilities
Conference Center and Client Hospitality:
Supports conference center operations by preparing setting up and resetting meeting and event spaces ensuring rooms are fully equipped and presentation-ready.
Assists with on-site support before during and after meetings events and receptions including food and beverage setup and cleanup linen removal restocking catering supplies and breakdown of tables and chairs as needed.
Monitors conference center spaces throughout the day to maintain cleanliness organization and a professional environment.
Delivers responsive service-oriented support by anticipating needs and assisting lawyers staff and clients during meetings and events.
Helps with after-hours events or meetings as needed.
Provides backup reception duties as needed.
Performs other related duties assigned as needed by Facilities Manager Office Manager or Conference Center Specialist.
Pantries and Hubs
Maintains pantries hubs and conference center hospitality areas to ensure they are clean organized fully stocked and presentation-ready at all times.
Replenishes and rotates coffee tea beverages snacks and related supplies ensuring freshness proper stock levels and adherence to expiration standards.
Cleans sanitizes and maintains pantry catering kitchen and beverage equipment (including coffee espresso and Nespresso machines) in accordance with established procedures including routine and deep cleaning.
Maintains organized countertops shelves and storage areas including labeling proper rotation and restocking of pantry and hospitality supplies.
Replenishes and maintains additional hospitality amenities including specialty stations e.g. mouthwash stations.
Collects and stores patio furniture cushions daily.
Supports conference center and catering operations including coordinating food and beverage setups and ensuring timely and accurate service for meetings and events.
Inventory and Supply Management
Monitors pantry and hospitality inventory levels tracks usage trends and communicates replenishment needs to maintain appropriate stock.
Receives and organizes deliveries of hospitality and pantry supplies.
Maintains organized storage areas and follows proper inventory rotation practices.
Qualifications
To perform this job successfully an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation please email (current employees should contact Human Resources).
Education and/or Experience:
Required:
High School Diploma or GED equivalent
Minimum 1 year of experience in catering conference center customer service
Proficiency in Microsoft Office Word and other Firm software
Able to work on multiple tasks simultaneously
Able to maintain composure in a high-pressure environment
Strong customer service orientation
Flexibility in daily work schedule necessary to accommodate Conference Center and reception requirements
Able to work overtime as needed
Able to accept responsibility and take initiative
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
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