Facility Coordinator
Cincinnati, OH - USA
Department:
Job Summary
About Us
Job Summary
The Facility Coordinator supports daily facility operations for assigned childcare centers and serves as a primary point of contact for center directors vendors and internal teams. Key responsibilities include coordinating maintenance and emergency service calls managing and tracking work orders in a CMMS system from initiation through completion ensuring timely vendor response providing customer follow-up and supporting smooth day-to-day facility operations to maintain safe and functional environments.
Essential Duties & Responsibilities
Receive and respond to incoming calls to the LC Help Desk during designated hours obtaining necessary information and dispatching appropriate resources within needed timeframe. |
Create and manage assigned work orders to completion; follow-up with vendor and client |
Enter update and maintain accurate project data within the customer portal system |
Communicate/escalate with appropriate parties (FM customer vendors etc.) as needed |
Resolve third party invoices by working with the account team and Accounts Payable |
Update CMMS system with work order approvals to support internal facility managers and notify internal/external vendors of approvals. |
Support recurring services and preventative maintenance programs |
Manage additional projects as necessary |
Attend internal meetings with Facility Managers teammates and leadership to support coordination and operational alignments. |
Other duties as assigned |
Qualifications
Education (HS Diploma Under/Graduate Degree etc.) | Highschool Diploma with equivalent experience or Associates degree (A. A.) |
Business Experience (prior years work/related experience) | 1-3 years of experience in facilities coordination building operations or related field in a fast-paced environment. CMMS experience preferred |
Licenses/Certifications | Valid drivers license |
Language Skills | Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. |
Technical Qualifications & Skills | Ability to adapt to rapidly changing situations in a fast-paced environment Flexibility to work overtime and provide holiday coverage on short notice as needed Self-motivated with the ability to manage multiple tasks with minimal supervision Ability to work under pressure make sound decisions with limited input and determine when to escalate issues to the Facility Manager Operations Supervisor or Operations Manager Strong customer service mindset with the ability to maintain a courteous and professional demeanor at all times Punctual reliable and committed to a strong work ethic Demonstrated critical thinking and problem-solving skills Strong organizational and time-management abilities Professional and respectful in an office environment demonstrating courtesy and teamwork with coworkers Ability to maintain professionalism and positive working relationships in an office setting Proficiency in Microsoft Office applications including Outlook Excel and Word |
#EFS
Physical Demands
While performing the duties of this job the employee is frequently required to stand; walk; use hands to finger handle or feel; and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl. The employee must regularly lift and/or move 50 pounds.
Work Environment
This position operates in an office environment. This role routinely uses standard office equipment such as phone computer photocopiers and filing cabinets.
Equal Opportunity Employer
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Required Experience:
IC
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government