Senior Medical Care Coordinator Worker's Compensation (On-Site)

Position Overview

The Senior Medical Care Coordinator is a critical support role within the Medical Department. This individual will serve as the primary resource for a team of Medical Care Coordinators assist with auditing complex case workflows and help ensure consistency quality and compliance goals are met across the team.

This role is ideal for someone who thrives in a fast-paced legal environment understands workers compensation processes and is passionate about improving systems and supporting team development.

Qualifications :

1 years of experience in workers compensation personal injury or medical case coordination

Prior experience supporting or mentoring team members strongly preferred

Familiarity with case management systems and high-volume workflows

Key Responsibilities

Provide day-to-day guidance and mentorship to a team of approximately 810 Medical Care Coordinators

Assist with identifying and escalating issues to help drive case progression

Review team inboxes and workload to ensure timely handling

Track team productivity and compliance through case management systems and audits with the goal of providing actionable feedback

Support onboarding and training of new Medical Care Coordinators

Provide coverage during team member absences to ensure continuity of service

Assist team members in providing process updates to clients as applicable

Skills & Competencies

Strong organizational skills with the ability to manage multiple priorities

High attention to detail and accuracy in case handling

Excellent communication skills (written and verbal)

Problem-solving mindset with a proactive approach

Proficiency in Microsoft Office and Microsoft Excel

Additional Information :

What We Offer:

• Competitive hourly pay rate of $30-$35 commensurate with experience.
• Comprehensive benefits package including health insurance and retirement plans.
• Opportunities for professional growth and career development within the firm.
• A supportive work environment dedicated to teamwork integrity and excellence in client service.

Department

Workers Compensation

Employment Type

Full Time

Location

California

Workplace type

Remote Must reside in California

Compensation

$30-35 hourly range depending on experience 

Remote Work :

No

Employment Type :

Full-time