Backup & Storage Administrator

In the assigned Job Role of Infrastructure Consultant 2 your Area Of Responsibility will be as below:

Collaborate with internal and client teams to resolve complex incidents conduct root cause analyses and document findings with preventive recommendations
Participate in evaluation of client IT infrastructure prepare actionable assessment reports and support due diligence to document infrastructure maturity and improvement opportunities
Contribute to the design of scalable cost-effective IT infrastructure solutions review reusable components and develop technical documentation for deployed systems
Align release schedules and environment readiness execute deployments as per protocols perform post-deployment testing and manage version control to track changes
Co-ordinate maintenance schedules emergency fixes and technology upgrades while ensuring uninterrupted integration into existing systems and processes
Facilitate performance data analysis across systems coordinate insights on system behavior and support capacity planning to optimize performance
Conduct security checks recovery drills and compliance audits implement security measures and coordinate continuity plans to maintain adherence to standards
Gather feedback to identify automation opportunities analyze existing infrastructure processes and propose enhancements for efficiency gains
Act as liaison with onsite offshore and vendor teams to document project requirements ensuring effective collaboration
Develop a centralized repository of technical and procedural knowledge leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:

A collaborative spirit and excellent communication skills.
Ability to handle complex incidents and implement resolutions
A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
Focused approach towards deployment management system optimization and process automation initiatives including sector specific focus
The ability to work with cross-functional teams

Benefits

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident Critical Illness Hospital Indemnity Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Required Skill and Experience
Proficiency in SAN/NAS technologies and tools (e.g. Brocade switches Connectrix Manager).
Strong troubleshooting and analytical skills.
Hands on experience with Storage Administration.
Hands on Exposure to Content management System /Online Stores/Payment.

Preferred Skill and Experience
Experience in one of the Storage technologies HPE is a PLUS.
Experience with ITIL processes and maintenance of projects.
Excellent Communications and client interaction skills
along with exceptional written and verbal skills as well as technical documentation.
Hands-on experience in working in Global Delivery Model with onsite/offshore resources.
Exceptional organizational skills.
Ability to manage and prioritize tasks efficiently.
Readiness to demonstrate a proactive attitude.
Ability to work in team in diverse/ multiple stakeholder environment.

Additional Required Qualifications
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
In order to comply with legal requirements this role is limited to U.S. persons as defined by 22 C.F.R. 120.15. U.S. persons include U.S. citizens U.S. Lawful Permanent Residents and certain refugees and asylees.

Overview
The Infosys Communications Media and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications media and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital cloud and AI-first are committed to building and nurturing a high-impact partner ecosystem and driving long-term strategic client relationships.