Outpatient Operations Coordinator (Full-Time)

Description

• Full-Time 40 hours per week
• Monday-Friday Schedule

• Assure accurate timely and complete schedule information is entered and maintained in the practice management system.
• Complete data entry to collaborate with insurance and authorization team and the intake team.
• Coordinate with clients and providers to schedule new and re-schedule clients regular appointments to ensure the client meets frequency/ duration per physician orders within insurance parameters while scheduling to expected provider efficiency.
• Communicate schedule changes and reschedule needs to clients and providers.
• Collaborate with other services and community supports to schedule specialty services. Manage schedules to cover open services resulting from provider absences illness and vacations.
• Check in new clients and assure new patient packet is completed.
• Schedule interpreters as needed.

• Medical dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)

• H.S. Degree or GED equivalent required; some college preferred.
• Preferred: One year office/ administrative experience including customer service.
• Preferred: Knowledge of adaptive medical equipment
• Ability to work effectively accurately and efficiently with frequent interruptions.
• Ability to communicate effectively and professionally with others both verbally and in writing and foster effective relationships with co-workers families and 3rd parties.
• Computer skills; specifically Microsoft Office and experience using an electronic health record system.
• Maintain positive working relationships and demonstrate sensitivity to and respect for a diverse population.
• Must exercise confidentiality regarding the affairs of clients staff their families and ChildServe
• Ability to interpret and follow applicable policies procedures and regulations.
• Ability to communicate in English effectively for understanding in writing and verbally.

• ChildServepartners with families to help children with special healthcare needs live agreatlife.
• ChildServeis a leading pediatric healthcare provider with Iowas only childrens specialty hospital offering a variety of services and programs to meet each childs unique needs.
• ChildServesfour key specialty areas include: complex medical care pediatric rehabilitation autism and behavioral health and community-based services. With a coordinated approach to care delivery services are interwoven and streamlined so families can address their childs needs in one location.
• Established in 1928 ChildServeproudly provides more than 30 pediatric specialty services to nearly 6000 children in Iowa each year.