Service Department BDC Representative
Coon Rapids, MN - USA
Job Summary
ServiceBDC Representative
For over 70 years we have built our brand on strong family values and a philosophy of serving our guests team members and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people apply today!
$18.55/hour
What We Offer
- Medical Dental & Vision
- Short Term & Long Term Disability
- HSA/Flexible Spending
- 401k with Match
- Paid Vacation
- Growth Opportunities
- Paid Training
Responsibilities
- Establish strong customer relationships by assisting with incoming customer call inquiries scheduling service department appointments and answer customer questions.
- Identify customer needs and recommend appropriate appointment or follow-up.
- Record customer information in the required database.
- Utilize Factory Website and 3rd party websites to contact customers andschedule appointments for Recall or Mobile eligible appointments.
Qualifications
- Excellent verbal and written communication skills
- Strong computer skills including date entry internet and Microsoft Office
- Excellent time management skills and attention to detail while working under tight timelines
- Willingness to follow direction while working independently
- Available to work flexible hours including nights weekends and some holidays
- Professional Appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check a review of motor vehicle records and verification of social security number.
Required Experience:
Unclear Seniority
About Company
Service Consultant Luther North Country Ford – Mobile Service Coordinator Join the Midwest’s Largest Family-Owned Automotive Group Luther North Country Ford is ...