Outpatient Coordinator

Schedule: Part-time

Your experience matters

Triangle Springs is part ofLifepoint Health a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

As anOutpatient Coordinator joining our team youre embracing a vital mission dedicated tomaking communities healthier. Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

How youll contribute

An Outpatient Coordinatorwho excels in this role:

• Maintains supply of therapeutic tools such as worksheets videos and games for clinician use
• Per the therapist dictation maintains the programming schedule
• Supports with charge reconciliation and entering as required
• Supports team with patient group assignments and coordination efforts
• Provides impeccable customer service to patients families referral sources and stakeholders
• Supports with vital and UDS capture as needed
• Completes DCAR reporting in a timely and accurate fashion
• Supports in organizing and filing paperwork
• Maintains staff schedules and ensures staffing for the program
• Monitors and records attendance including tardiness and absences
• Communicates with treatment team to ensure chart compliance
• Interfaces with others to ensure completion of physician follow-ups from CPE
• Manages Family Session Schedules as required by program
• Work with the business office and the utilization review department to ensure payment for services
• Preform pre-certifications and concurrent reviews
• Develop relationships with payer sources
• Interfaces with UR department to ensure service coverage for patients
• Maintain a positive working relationship with referral sources community agencies and organizations
• Maintains program and patient information and data to create reports census and assist the Business Office in reporting
• Schedules CPEs nursing assessments H&P and psychosocial assessment with appropriate clinician and per required timeframe
• Schedules or completes UDS collections including random screenings
• Ensures orders are obtained for patients prior to starting services (as applicable)
• Actively participate in the therapists discharge planning needs
• As directed creates appointments starts follow up care process and completes interfacing with organizations
• Cross trains and supports in various outpatient functions including PCA transportation and financial counseling
• Conducts appointment reminder calls

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What were looking for

• Education: High School Diploma/GED preferred.
• Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours holidays and overtime.

More about Triangle Springs

Triangle Springsis a 77- bed behavioral health hospital that has been offering exceptional care to the Raleigh community for over 8 years. We are proud to be recognized as Joint Commission Accredited and Psych Armor Certified.

EEOC Statement

Triangle Springs Hospital is an Equal Opportunity Employer.Triangle Springs Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.