Retail Business Analyst

Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):
Leads and conducts design configuration testing training deployment and support of strategic projects utilizing the defined software development life cycle (SDLC). Identify and recommend areas of process improvements by analyzing industry and company best practices.
Participates in the deployment of IT solutions to include requirements gathering system configuration data cleansing/conversion training and deployment.
Assists with developing functional designs (FDDs) to include logical data model system interfaces and security requirements and reviews with and obtains stakeholder approvals.
Performs System Testing and reports and tracks issues identified through resolution.
Develops user acceptance test plans and test scenarios and manages the execution of UAT. Documents test results and monitors and reports testing results and status.
Perform first and second level production support for various systems including analysis and resolution of assigned ServiceNow incidents.
Manages requirements and functional design through entire lifecycle - tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
Leads and conducts definition documentation testing training implementation and support of system requirements on assigned projects. Manages issues and reports status to assigned Project Manager.
Liaison between departmental end-users and IT in the analysis design configuration testing and maintenance of information systems to ensure optimal operational performance.
Influences and contributes to process and organizational continuous improvements.

SCOPE & IMPACT:
This role supports multiple internal and external systems and technology bases. Responsibilities include support of functional areas across multiple disciplines and divisions. Also has responsibility for leading & mentoring less experienced Business Analysts.

MINIMUM REQUIREMENTS:
Bachelors degree in Computer Science/IT or related field with 2 - 4 years of relevant experience. Ability to effectively work with both technical staff and business process owners
Demonstrated leadership abilities and ability to work in a team atmosphere
Demonstrated experience as a Project Manager
Ability to manage multiple complex tasks simultaneously and independently
Strong oral and written communication skills and teamwork and interpersonal skills
Microsoft Office Suite Visio SQL business process modeling
Travel Required: Up to 15%

PREFERRED REQUIREMENTS:
Certified Business Analyst Professional
Experience MS SQL


SUPERVISORY RESPONSIBILITIES: None.

PHYSICAL DEMANDS/WORK ENVIRONMENT:
Office environment / no specific or unusual physical or environmental demands.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.

Weekly Hours:

Benefit offerings to employees and their families include: Medical Vision Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year two weeks prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: this role requires travel / driving in order to perform the key responsibilities outlined above candidates must be able to meet the qualifications noted in the companys Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling .