Legal Operations
New York City, NY - USA
Department:
Job Summary
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy creativity is the only lasting advantage. Were already helping thousands of customers including Anthropic Notion Google and Ramp go to market with unique data signals and AI research.
In 2025 we raised a $100M Series C backed by world-class investors including Sequoia CapitalG and First Round and crossed $100M in revenue.
In 2026 we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round for our customers agency partners and club members.
Some things to know about us:
Our community includes 11000 customers 150 integration partners 125 agencies 50 Clay clubs and 30k members on Slack.
All employees can work for free with world-class coaches who specialize in creativity management and more.
Our operating principles including negative maintenance and non-attached action guide our work. Read more about them here.
Read about us in the NYT Forbes First Round Review and more.
Hear from our employees directly on our Glassdoor page!
Legal Operations @ Clay
Clay is scaling fast - more customers more products more complexity. As we grow Legal needs to evolve from reactive support into a strategic function that enables speed across the business. Were hiring our first Legal Operations Claymate to build the systems processes and infrastructure that will power Legal today and shape how the function scales long term. This is a builder role - youll be creating from legal systems scratch more often than inheriting them.
What Youll Do
Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake routing prioritization and tracking are seamless and visible.
Partner cross-functionally - Work closely with Sales Customer Success Support and Finance to ensure legal processes align with how the business operates.
Manage external partners - Own relationships with outside counsel BPOs and vendors to ensure quality and efficiency.
Own the legal tech stack - Manage tools like Ironclad (CLM) Docusign etc. Facilitate consistent adoption clean integrations and continuous improvement. Leverage AI to automate workflows and reduce manual work.
Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.
What Youll Bring
5 years in legal operations program management a paralegal with in-house experience or an operations role where you built processes and kept cross-functional teams moving.
Experience with legal tech (Ironclad Docusign e-signature intake/matter management) and comfort evaluating new tools.
Ability to turn ambiguous operational problems into clear requirements and scalable solutions.
Sharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect information.
Comfort in a fast-paced high-growth environment where priorities can shift quickly.
Deep familiarity using AI as part of your day-to-day workflow to automate processes and increase leverage.
About Company
Implement your creative growth ideas to build pipeline for your sales team. First, maximize your data coverage with 75+ enrichment tools and our AI agent. Then, use AI to craft the perfect outreach.