Senior Technical Product Manager (Multiple Positions)

Job Description Summary:

Set long-term strategic objectives for the SRE practice ensuring alignment with market and business needs. Measure and optimize key metrics to ensure reliability across products. Ensure compliance with industry standards regulations and security protocols. Implement and maintain Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs). Support the vision and strategy for incident management disaster recovery performance testing and chaos engineering. Use data-driven insights to make informed decisions and iterate on the product roadmap. Build relationships collaborate and learn from stakeholders about their friction points related to existing products as well as gaps in existing offerings. Continuously gather feedback and incorporate it into the feature backlog roadmap and vision iterations. Measure the success of the vision roadmap and backlog in terms of the value provided and iteratively review these measurements. Lead the delivery of the Technical capabilities roadmap in the SRE Organization at AvidXchange.

Qualifications:

Masters degree in Engineering (any) Business (any) Computer Science IT/IS Operations Management Data Analytics Business Analytics Telecommunications Electrical or Electronics or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was lieu of a Masters degree in Engineering (any) Business (any) Computer Science IT/IS Operations Management Data Analytics Business Analytics Telecommunications Electrical or Electronics or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was gained employer will also accept a Bachelors degree in Engineering (any) Business (any) Computer Science IT/IS Operations Management Data Analytics Business Analytics Telecommunications Electrical or Electronics or related field of study and five (5) years of experience in the job offered or related occupation in which the required experience was gained. Must also have demonstrated experience in the following: Agile product methodologies; Embedded software development; IoT product development; Statistical modeling; Product roadmap; and Data analytics.

Primary Work Location:

1210 AvidXchange Lane Charlotte NC 28206

Additional Locations:

N/A

Work Shift:

Not Specified

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About AvidXchange

AvidXchange is a leading provider of accounts payable (AP) automation software and payment solutions for middle-market businesses and their suppliers. By trade we are a technology company but if you ask anyone who works here theyll tell you our people are at the core of who we are. At AvidXchangemindset is everything. We are Connected as People Growth Minded and Customer Obsessed. Thesethree mindsets represent our culture who weare who weve always been and they guide usto improve every our founding in 2000 in Charlotte NC weve created a company of over 1500 teammates working across the U.S. or remotely. AvidXchange is proud to be Certified as aGreat Place to Work. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years that AvidXchange is a Great Place to Work.

Who you are:

• A go-getter with an entrepreneurial mindset that meansyou arenot afraid of taking riskswinning bigorfacing the unknown.
• Someone who understands that business ispeople centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused onmaking a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What youll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings providing work/life balance development programs and competitive benefits. At AvidXchange we are building more than a tech company we are building an experience. We remain committed to a culture where you can fully be you connected with others chasing big goals and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories youll tell for years youve come to the right place.

AvidXers enjoy:

• 18 days PTO*
• 11 Holidays (8companyrecognized & 3floatingholidays)
• 16 hours per year ofpaid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Providescounseling services legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange**
• Discounts on Pet Home and Auto insurance
• WeeCareChildcare Service:helps teammates find affordable daycarechildcareandtutors 40%less expensivethan traditional daycarecenters
• Perks at Work:free discount program that provides teammates the opportunity to save on items fromelectronics movie tickets car buying vacationsandmore
• Onsite gym fitness center yoga studio and basketball court
• Tuition Reimbursement up to the federal maximum of $5250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year pro-rated if hired mid-year

**Must be full-time for at least 3 months

***Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal state and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes but is not limited to veteran status race color religion sex sexual orientation gender identity gender expression national origin age and physical or mental disability.