Patient Service Lead (Full Time)
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
- We are hiring immediately for a full time PATIENT SERVICE LEAD position.
- Address: Saint Joseph Hospital - 2900 North Lake Shore Drive Chicago IL 60657. Note: online applications accepted only.
- Schedule: Full time schedule; days may vary 11:30 am to 8:00 pm. Rotating weekends. More details upon interview.
- Requirement: Prior lead hospital kitchen working patient Line cleaning restocking logs and safety experience.
- Pay Range: $18.50 per hour to$19.50 per hour.
If serving others is in your blood and you thrive on helping people heal TouchPoint is the place for you! As part of Compass Healthcare we care deeply for people build belonging and serve with detail quality and excellence to set the stage for healing.
Were TouchPoint Support Services and our mission is to serve up hospitality for patients families and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support our work creates moments that matter. This takes a big heart a commitment to do the right thing and the belief that together we can achieve more than we ever could alone. We empower and uplift each other grow in our careers and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Clickhereto see what they said!
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment taking care of patients special requests and nutritional needs.
Essential Duties and Responsibilities:
- Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
- Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections assemble and deliver/pick-up their meal trays.
- Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural ethnic and religious preferences; or when a patient inquires about additional selections.
- Interacts with nursing and evaluates on a daily basis patient meal selection tray completion tray delivery and tray retrieval process.
- Is responsive to patients needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner following department procedures.
- Assist dietitians such as helping monitor patients who cannot eat food through their mouth are on liquid diets or have a specific calorie count to manage.
- Adhere to facility confidentiality and the patients rights policy as outlined in the facilitys Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
- Complies with regulatory agency standards including federal state and JCAHO.
- Follow Hazard Analysis Critical Control Point (HACCP) guidelines a prevention based food safety system for meal assembly and distribution.
- Comply with federal state and local health and sanitation regulations as well as department sanitation procedures.
- Complete all daily weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
- Conduct daily associate team meetings following Morrisons branded GR8 Start Meeting guidelines and template.
- Performs other duties as assigned.
Qualifications:
- Ability to communicate and read documents such as safety rules procedure manuals and operation and maintenance instructions.
- Aptitude for effectively operating hospitals admission discharge and transfer (ADT) system and other computer-based systems which manage patient care records.
- The associate must occasionally lift and/or move up to 100 pounds as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the followingbenefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits including Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services and Choice Auto and Home Program
In addition full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotelyclick here orcopy/paste the link below for paid time off benefits information.
Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable : this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.
About Company
As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.
