Court Operations Supervisor, Ramsey County, Court Support Unit

The Second Judicial District is accepting applications for a Court Operations Supervisor position in the Criminal Division. This is a highly responsible position that provides work direction and supervision to court staff in the Court Support Unit of the 2nd District Criminal Division. A successful candidate will have excellent communication skills the ability to manage fast-paced court proceedings in a large metro area and strong ability to prioritize and manage changing workload. This position also requires the ability to make sound independent judgement and decisions and to interact with diverse populations including coworkers judges stakeholders attorneys case parties and the general public.

The position is located in Ramsey County Law Enforcement Center 425 Grove Street St. Paul MN 55101. Work is performed under the general supervision of the Criminal Division Court Support Manager.

This position is primarily on-site at the Law Enforcement Center with the potential for remote work opportunities depending on business needs. A reliable internet connection will be required if working remotely. On-site work may be required at any of the Courthouse locations within Ramsey County including the Kellogg Courthouse and Suburban Courthouse. Travel between multiple locations during the day may be required.

Responsibilities

The following are examples of major job duties expected of this position and are not intended to be all-inclusive

• Direct supervision and coordination of Court Operations Associate Court Operations Specialist and Leadworker staff.
• Assigns directs supervises and coordinates the work of subordinate staff ensuring that work is equitably distributed completed within time requirements and prioritized appropriately.
• Evaluate procedures for accuracy and efficiency; create and update procedures to comply with statutes bench policy and division protocols.
• Hires coaches mentors develops and evaluates performance of staff according to established standards sets work expectations manages performance and administers discipline as needed.
• Complete report management for daily operations and quality assurance needs.
• Participate on project teams; including Project Management tasks: developing project outline setting timelines communication plans and managing risk.
• Collaborates with division management team to develop recommend and implement new policies and processes to comply with current statutes and regulations as they pertain to the work area and simplify work processes.
• Strategic Planning including setting goals developing project recommendations and providing feedback.
• Participate and represent the division on workgroups committees and project teams.
• Resource and contact for justice partners and judicial officers regarding criminal court processes and procedures.
• Demonstrated ability to respond promptly and professional to emails and internal/external communications.
• Strong critical thinking skills with a proactive approach to identifying challenges and proposing effective solutions.

Minimum Qualifications

The Minnesota Judicial Branch recognizes the diverse set of skills strengths and attributes that an individual may bring into a role. If you have any combination of the experience training and education required for this position please consider applying.

• Graduation from an approved high school or vocational school.
• Three or more years of experience or equivalent in court operations or legal field.
• One year experience in a leadership role providing work direction and/or training oversight. Such as supervisor leadworker shift leader or team lead.

Preferred Qualifications

• Bachelors Degree.
• Experience in a Criminal Justice field
• Knowledge of the Minnesota Court Information System (MNCIS).
• Two or more years leadership experience OR graduation from a Leadership Development Program (Minnesota Judicial Branch Examples: EDGE LEAD Merging Minds or Development in Action).

Knowledge Skills and Abilities

• Knowledge of effective supervisory and management techniques employee development and performance management.
• Ability to make work decisions in accordance with law rules and departmental policies and procedures.
• Knowledge of court procedures and policies legal documents laws and legal factors pertaining to the area of assignment.
• Ability to read and interpret legal documents of varying type and complexity.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability and willingness to work in a high-volume detailed and fast-paced work environment. Including exceptional organization problem-solving and prioritization skills.
• Ability to effectively implement troubleshoot and utilize new technology.
• Ability to establish and maintain effective working relationships with others both within the division and with external partners.
• Knowledge in developing and implementing best practices to optimize workflows and improve efficiencies.
  

ABOUT US

Why Work for Us

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building seeking broad-minded individuals with robust capabilities who value supporting one anothers growth.

Employee Benefits

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that we offer affordable yet competitive benefits to support you and your familys wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits enhanced fertility benefits short- and long-term disability pension paid parental leave tuition reimbursement and more. Learn more at Employee Benefits - Career Opportunities - State Court Administrators Office. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

Equal Employment Opportunity

It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment hiring promotions and other terms and conditions of employment be made without discrimination on the grounds of race color creed religion national origin gender marital status status with regard to public assistance membership or activity in a local human rights commission disability sexual orientation or age. We value and encourage applicants from diverse backgrounds.

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Questions:

Please contact Human Resources at with questions regarding this position.