Customer Service Assistant
Job Location:
New Orleans, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
The Customer Service Assistant supports customer interactions by handling inquiries providing accurate information and ensuring a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone email or in person
- Provide accurate information about products services or promotions
- Assist with orders returns and service-related requests
- Resolve customer concerns or escalate issues when necessary
- Maintain records of customer interactions and updates
- Support customer satisfaction and retention initiatives
Qualifications
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Ability to remain professional and patient
- Basic computer and data entry skills
- Organizational and multitasking abilities
- Team-oriented and reliable