Customer Service Assistant

New Orleans, LA - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Position Overview
The Customer Service Assistant supports customer interactions by handling inquiries providing accurate information and ensuring a positive customer experience.

Key Responsibilities

Respond to customer inquiries via phone email or in person
Provide accurate information about products services or promotions
Assist with orders returns and service-related requests
Resolve customer concerns or escalate issues when necessary
Maintain records of customer interactions and updates
Support customer satisfaction and retention initiatives

Qualifications

Strong verbal and written communication skills
Customer-focused mindset and problem-solving abilities
Ability to remain professional and patient
Basic computer and data entry skills
Organizational and multitasking abilities
Team-oriented and reliable

Position OverviewThe Customer Service Assistant supports customer interactions by handling inquiries providing accurate information and ensuring a positive customer experience.Key ResponsibilitiesRespond to customer inquiries via phone email or in personProvide accurate information about products se...