Project Manager II – Infrastructure Technology Delivery

The Project Manager II Infrastructure effectively plans manages and delivers internal IT infrastructure projects on time and within budget. This role facilitates communication across multiple technical teams (e.g. Systems Engineering Network Engineering Security Data Center Operations) and partner organizations while ensuring alignment with established company standards controls and delivery expectations.

Within Technology Delivery this role may support projects ranging from new site IT deployments and major site expansions to largescale infrastructure modernization initiatives. The ideal candidate is a highly organized technical project manager who is comfortable operating in complex crossfunctional environments can manage multiple concurrent workstreams and can drive execution even when requirements or standards are evolving. They will also have solid working understanding of data center equipment and environments particularly networking infrastructure. While the role does not perform power work directly it does require an understanding of power and network equipment concepts design differences and constraints and how those factors influence site builds and delivery decisions.

Responsibilities

(Other duties may be assigned)

• Works closely with systems network and security engineering teams to complete technical discovery and validate project scope.

• Applies project management expertise to ensure accurate and timely delivery of infrastructure services and solutions.
• Collaborates with team managers and technical resources to identify project approach deliverables tasks dependencies and resourcing needs particularly as they relate to infrastructure and datacenterbased technologies.
• Develops and actively manages detailed project plans identifying applicable phases milestones tasks resources deliverables and due dates using standard project management practices.
• Reviews proposed changes to project plans and facilitates stakeholder alignment to approve and implement beneficial changes.
• Manages multiple projects and workstreams in a deadlinedriven environment ensuring commitments are met and risks are addressed proactively.
• Continuously monitors and reports on project status to leadership including schedule risks issues and required escalations.
• Coordinates crossfunctional activities to support infrastructure readiness operational handoff and successful project closeout.
• Contributes to the ongoing development and improvement of internal processes documentation and delivery standards within Technology Delivery.

Basic Qualifications

• Bachelors degree in Business Engineering Project Management Information Technology or a related field or equivalent professional experience.
• Five or more years of experience in IT infrastructure delivery service delivery or customerfacing technical environments.
• Proficiency with Microsoft Office tools.
• Experience building detailed technical project plans and managing task dependencies based on engineering input and stakeholder interviews.
• Experience managing complex initiatives involving multiple workstreams or subprojects.
• Working knowledge of data center or critical environment concepts such as space power cooling and connectivity.

PREFERRED QUALIFICATIONS

• Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment
• Experience with ServiceNow and Workday
• Experience with project management applications such as MS Project or Smartsheet
• Experience with Procore and BIM with the ability to review and understand build design layouts

• We should also note that the role includes an estimated 1015% travel requirement

• PMP certification
• ITIL Certification
• Prior experience working in a Data Center environment
• Experience in project managing customer migrations

KNOWLEDGE SKILLS AND ABILITIES

• Excellent interpersonal skills with the ability to interface with Senior Management
• Strong facilitation skills
• Self-motivated goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects
• Strong communication organization and management skills
• Strong time management and interpersonal skills
• Ability to prioritize in a fast-paced environment.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.

This position is Bonus eligible.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.