Business Solutions Architect Sales Operations

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good

At Axon were on a mission to Protect Life. We pursue societys most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.
Life at Axon is fast-paced challenging and deeply rewarding. Here youll take ownership and drive real change. Youll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axons Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axons Sales Systems and Enablement portfolio. This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle from opportunity management and quoting to forecasting deal execution and sales analytics.

You will act as a strategic partner to the Sales organization working closely with Sales Leadership Sales Operations Revenue Operations and Customer Success to understand business needs build strong relationships and translate them into scalable solutions.

In the near term you will lead high-impact initiatives focused on improving sales productivity deal velocity and pipeline visibility including enhancements to quoting forecasting and sales workflows. Over time you will operate as the product owner for assigned sales systems shaping roadmaps prioritizing investments and ensuring measurable business outcomes across the Sales organization.

A key aspect of this role is close collaboration with IT and Engineering teams where you will drive rapid prototyping of ideas validate solutions with stakeholders and scale them into production-ready capabilities.

You own what gets delivered and why; technical teams own how it is built.

What Youll Do

Location: Hub-based (Atlanta Boston San Francisco Scottsdale or Seattle)
Schedule: Hybrid onsite TuesdayFriday remote Mondays
Reports to: Director Business Solutions
Direct Reports: None (with informal mentorship expectations)

Product & Program Leadership

• Act as the product manager and delivery lead for Axons Sales Systems including CRM quoting/configuration forecasting and sales analytics platforms.
• Partner deeply with Sales Sales Operations and Revenue Operations to identify pain points uncover opportunities and co-create solutions that improve sales efficiency and effectiveness.
• Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment trust and successful adoption of solutions.
• Translate complex sales processes and business needs into clear product requirements prioritized backlogs and actionable roadmaps.
• Lead end-to-end delivery of key sales initiatives: scope definition roadmap planning stakeholder alignment execution and value realization.
• Drive rapid prototyping with IT and Engineering teams to test ideas quickly gather feedback and iterate before scaling solutions.
• Own release planning UAT strategy rollout and adoption across distributed sales teams.
• Ensure solutions are scalable intuitive and aligned with broader go-to-market and revenue strategies.

Product Ownership & Governance

• Serve as the system/product owner for assigned Sales Systems accountable for roadmap prioritization tradeoffs and platform performance.
• Define and track success metrics such as sales productivity pipeline visibility deal cycle time and adoption.
• Establish governance for sales system changes data quality and process standardization in partnership with Sales Ops and RevOps.
• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
• Continuously identify opportunities to simplify workflows reduce manual effort and improve the seller experience through automation and better tooling.
• Communicate progress risks and tradeoffs clearly to Sales and IT leadership.

What You Bring

• Bachelors degree in Business Information Systems or related field (or equivalent experience)
• 8 years of experience in sales systems business systems product management or enterprise delivery roles
• Strong understanding of sales processes and go-to-market workflows (CRM quoting/CPQ forecasting pipeline management)
• Proven experience owning and delivering complex cross-functional initiatives in a sales or revenue-focused environment
• Experience with platforms such as Salesforce CPQ tools or similar sales technologies
• Demonstrated ability to build relationships and influence stakeholders across Sales IT and Operations
• Strong product management capabilities: roadmap ownership backlog prioritization stakeholder alignment UAT leadership and phased delivery
• Experience working closely with engineering teams to prototype and scale solutions
• Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
• Ability to operate independently in ambiguous high-impact environments
• Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
• Collaborative outcome-driven mindset with a passion for improving the seller experience

Benefits That Benefit You

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental and Vision plans
• Fitness and wellness programs
• Emotional & mental wellness support
• Learning & development opportunities
• And yes snacks in our offices

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process including training equipment or background checks. We do not make job offers via text message WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @ or if you are asked for sensitive personal information (bank details Social Security Number) prematurely please ignore the message and report it to .