Field Support Analyst 14589-1

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Field Support Analyst

Los Angeles

12 Months

Duties:

Candidate will be supporting users within the office building they are working in
Work comes in through a ticketing system
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management

Years of Experience: 5 years

Education

Bachelors degree preferred if no degree they will need 3 years extra experience

Software skills:

MS Intune Ticketing Systems MS Office Suite

Licenses/Certifications:

A certification is not required but a big plus

Must Have Skills:

Good technical skills good customer service

Nice to have skills:

Large company work > 10000 end-users
Commercial Real Estate Banking or Law firm support work
Experience with Apple iOS
Adobe Acrobat
Microsoft Office 365 experience
Outlook troubleshooting
Adobe creative cloud suite experience
Mac experience

Soft Skills:

Excellent customer service skills
Good in high pressure environment

Field Support Analyst Los Angeles 12 Months Duties: Candidate will be supporting users within the office building they are working in Work comes in through a ticketing system General desk top support Hardware/software support Desktop support helping a wide range of end users Responding to tickets M...