Receptionist- Ortho Clinic
Winnsboro, TX - USA
Job Summary
POSITION: RECEPTIONIST
DEPARTMENT: ORTHOPEDIC CLINIC
FLSA STATUS: NON-EXEMPT
Franklin Medical Centers Orthopedic Clinic is a fast paced high patient volume environment. This position is going to require someone that is comfortable in a fast paced environment and has the ability to multitask and prioritize without it affecting their demeanor. The clinic has multiple providers (Nurse Practitioners Physician Assistants and Physicians/Surgeons) with varying scheduling needs and instructions. As a result an ideal candidate is someone that is detailed organized punctual and has effective time management skills. The clinic schedule is Monday-Thursday 8:00am - 5:00pm with a half day on Fridays. There may be days where an early arrival of 7:30am will be required.
Please read this job description carefully to ensure that you understand its contents the job requirements and expectations before signing this document.
JOB SUMMARY:
Under the direction of the Orthopedic Clinic Manager you are responsible for obtaining the required information admitting patients and making appointments for patients in an efficient manner in accordance with established policies and procedures directed by your supervisor.
JOB RELATIONSHIPS:
Responsible to: Orthopedic Clinic Manager
Positions Directly Supervised: None
Regular Contact with: All clinic personnel Physicians and the public.
MISSION STATEMENT:
As an integral part of our community Franklin Medical Centers mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate capable and personalized treatment to our patients and their families always keeping in mind that our responsibility is to the health needs of the people.
QUALIFICATIONS:
Education:
High school diploma or equivalent.
Work Experience:
Desired but not required. 2 years of clerical experience preferred.
Required Knowledge Skills and Abilities:
Physical Requirements:
OSHA EXPOSURE CATEGORY A:
Has exposure to blood borne pathogens.
Equal Opportunity Statement:
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race color religion national origin age gender sex disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
DEPARTMENT: ORTHOPEDIC CLINIC
FLSA STATUS: NON-EXEMPT
Franklin Medical Centers Orthopedic Clinic is a fast paced high patient volume environment. This position is going to require someone that is comfortable in a fast paced environment and has the ability to multitask and prioritize without it affecting their demeanor. The clinic has multiple providers (Nurse Practitioners Physician Assistants and Physicians/Surgeons) with varying scheduling needs and instructions. As a result an ideal candidate is someone that is detailed organized punctual and has effective time management skills. The clinic schedule is Monday-Thursday 8:00am - 5:00pm with a half day on Fridays. There may be days where an early arrival of 7:30am will be required.
Please read this job description carefully to ensure that you understand its contents the job requirements and expectations before signing this document.
JOB SUMMARY:
Under the direction of the Orthopedic Clinic Manager you are responsible for obtaining the required information admitting patients and making appointments for patients in an efficient manner in accordance with established policies and procedures directed by your supervisor.
JOB RELATIONSHIPS:
Responsible to: Orthopedic Clinic Manager
Positions Directly Supervised: None
Regular Contact with: All clinic personnel Physicians and the public.
MISSION STATEMENT:
As an integral part of our community Franklin Medical Centers mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate capable and personalized treatment to our patients and their families always keeping in mind that our responsibility is to the health needs of the people.
ESSENTIAL JOB FUNCTIONS:
- Answers screens and forwards in-coming calls.
- Records messages and forwards to proper person. Provides basic and accurate information in-person and via phone/email.
- Schedules appointments for all physicians return/follow-up visits and consults/referrals.
- Completes community care referral forms.
- Assists in scanning of lab x-rays etc.
- Enters patient information into computer. Keeps established patients information current in computer system.
- Collects patient co-pays deductible etc.
- Maintains patients records.
- Be able to properly use and maintain all equipment in work area.
- Performs other duties as assigned.
QUALIFICATIONS:
Education:
High school diploma or equivalent.
Work Experience:
Desired but not required. 2 years of clerical experience preferred.
Required Knowledge Skills and Abilities:
- Strong written and verbal communication skills
- Ability to read and write effectively
- Ability to multitask and manage time effectively when completing several tasks at once
- Strong organizational skills
- Maintain confidentiality of patient and company information
- Strong customer service skills
- Familiar with medical terminology
- Proficient with computers and ability to learn computer software
Physical Requirements:
- Prolonged periods of remaining in a stationary position at a desk and working on a computer
- Frequent use of hands wrists and fingers to operate a computer keyboard mouse telephone and other office equipment
- Occasionally move about the office and facility campus to access file cabinets office machinery other departments etc.
- Frequently position self such as bending stooping reaching kneeling or twisting maintaining files retrieving files or office supplies etc.
- Ability to communicate information accurately so others will understand
- Ability to hear and respond to telephone calls alarms and normal office conversations
- Visual acuity sufficient to read printed documents computer screens and handwritten materials
- Frequently move lift push or pull boxes equipment files etc. weighing up to 20 pounds across the office for various needs.
OSHA EXPOSURE CATEGORY A:
Has exposure to blood borne pathogens.
Equal Opportunity Statement:
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race color religion national origin age gender sex disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Junior IC
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