IT Manager

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Lead daily IT operations supporting casino hotel food & beverage and administrative functions
2. Plan and execute PMS upgrades migrations and enhancements ensuring minimal operational disruption
3. Manage integrations between PMS POS gaming finance loyalty and reporting systems
4. Ensure system availability performance cybersecurity and regulatory compliance
5. Develop IT strategy roadmaps budgets and capital planning aligned with business goals
6. Lead coach and develop an IT team in a fastâpaced hospitality environment
7. Manage vendors contracts and service levels critical to casino and hotel operations
8. Provide timely professional endâuser support and technology guidance
9. Lead incident response disaster recovery and business continuity efforts
10. Performs other duties including special projects as needed and directed.

BENEFITS AND COMPENSATION

$100000 annually based on experience

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical dental vision life disability FSA a 401(k) retirement plan that includes a matching contribution after one (1) year of service a generous paid time off program paid transportation from Colorado Springs and Woodland Park free local gym membership tuition reimbursement resort discounts and incentive comps and more.

QUALIFICATION REQUIREMENTS
Proven experience leading PMS upgrades and hospitality system integrations
Prior casino or hospitality IT experience strongly preferred
Strong knowledge of cybersecurity networks cloud services and enterprise systems
Demonstrated ability to lead teams manage change and communicate with operational leaders

EDUCATION AND/OR EXPERIENCE:
Bachelors degree in Information Technology or related field (or equivalent experience)
Five (5) plus years of IT experience including leadership responsibility.
Two (2) years of managerial experience.

LANGUAGE SKILLS:
Demonstrated effective and diplomatic oral and written communication skills using English.

REASONING ABILITY:
Makes recommendations that may basically evolve on the following:
Determine how systems are implemented to ensure reliability security and operational alignment
Establish timing and sequencing of upgrades to minimize business impact
Assign roles and responsibilities to ensure the right team members execute the work effectively.

CERTIFICATES LICENSES REGISTRATIONS:
Must have a valid and current State of Colorado Gaming License. Must have a Colorado driver license with a good driving record and be at least twenty-one years of age.

Required Experience:

Manager