IT Support Intern
Job Summary
We are looking for an enthusiastic IT Support Intern to join our IT Support team. You will be responsible for providing daily user support and resolving technical issues.
Your main responsibilities:
Providing Level 1 user support (first-line IT support).
Assisting users with everyday IT issues.
Managing and resolving tickets on the Jira board.
Adding and removing user access rights.
Communicating with users and explaining possible solutions.
Qualifications :
Has very good written and spoken Estonian and English.
Strong communication skills and a customer-oriented mindset.
Ability to work independently and willingness to learn.
Interest in system administration.
Nice to have:
Knowledge of the Microsoft 365 environment.
Additional Information :
What we offer:
Opportunity to gain hands-on experience in IT support.
Friendly and supportive team.
Opportunity to develop your skills and contribute to system administration tasks.
The internship is unpaid.
Place of work Tallinn office
Starting time ASAP
Duration of the internship Negotiable
Remote Work :
No
Employment Type :
Intern
About Company
Proekspert serves as a link between the digital and physical world, crafting transformative solutions by merging data and product development proficiency with a design thinking methodology. We are not just a software company - we have experience in working with intelligent machinery a ... View more