Doorman (Loss Prevention Officer) W Barcelona
Job Summary
POSITION SUMMARY
The doorman plays a key role in delivering an exceptional first impression to guest and visitors providing a warm professional and brand-aligned welcome experience. This position combines hospitality excellence with a strong focus on preventive security ensuring controlled and safe access to the property.
The role reports directly to the Security Department with close coordination and daily interaction with the Rooms Division.
Key Responsibilities:
- Provide a warm courteous and professional welcome to all guest and visitors in accordance with brand standards.
- Act as a first point of contact assisting guest with directions basic information and initial support upon arrival.
- Ensure controlled access to the property identifying and monitoring guest events and visitors.
- Support preventive security measures detecting and reporting any unusual or suspicious activity.
- Collaborate with internal departments (front office security concierge rooms) to ensure a seamless guest experience.
- Assist in managing guest flow at the entrance maintaining order discretion and efficiency at all times.
- Uphold the hotels luxury service standards appearance guidelines and professional conduct.
Requirements:
- Minimum 1 year of experience in hotels or hospitality environments.
- Mandatory certification:
- Access Control License and/or Security Guard License.
- Basic spoken English level (demonstrable).
- Strong interpersonal and communication skills.
- Professional presence attention to detail and customer-oriented mindset.
- Additional training or certifications in security or safety is a plus.
- Previous experience in luxury hospitality environments is a plus.
- Multilingual skills are a plus.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more