YourLiebherrCareer Team Leader Claim Management (mfx)
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Job Location:
Bulle - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Your Responsibilities
Youare responsible forthe leadership and management of the Claim Management team
You ensure that all processes and procedures in the warranty areacomply withthe service agreements with internal and external customers
Youare responsible forthe continuous monitoring of all KPIs andtake appropriate measureswhen necessary
You review requests to ensure completeness and correctnessin accordance withthe contractual requirements
You prepare claims andforwardthem to the relevant internal departments
You continuously monitor process indicators and resources and take appropriate measures to achieve targets when necessary
You ensure professional communication with customersregardingcurrent quality issues
You implement recall and retrofit actions at customers monitor them and validate supplier complaints before handing them over to the relevant department
You prepare cost planning as a basis for decision-making for risk analyses and preventive measures
You organize and moderate internal meetings as well as customer meetings
Your Profile
You hold a degree in Mechanical Engineering or Automotive Technology as well asadditionaltraining in Business Administration
You have several years of professional experience as well as excellent product knowledge and an affinity for diagnostics
You have experience working in a company with an international environment and a matrix organization
Youpossessexcellent German skills as well as excellent English and/or French skills
You have excellent knowledge of MS Office packages and are familiar with ERP systems
- You bring strong leadership skills and the ability to develop and inspire your team. You demonstrate a high level of customer orientation professional communication strong interpersonal skills and flexibility. Reliability and a strong sense of responsibility complete your profile
Our offer
Can we inspire you to take on a responsible position in a dynamic and independent family business We offer you room for ideas a secure job modern and family-friendly employment conditions such as flexible working hours home office a company restaurant training opportunities as well as many benefits. The workplace is located in Bulle surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.
In order to ensure a fair application process we cannot accept applications by post or email.
This position is subject to a background check process; the process is conducted by our partner Aequivalent.
Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Anna KOMARDINA.
One Passion. Many Opportunities.
The company
Liebherr Machines Bulle SA is the centre of excellence for combustion engines (diesel and gas engines) and hydraulic components (axial piston pumps and motors).The company develops and produces various products which find their use in building construction and civil engineering mining agriculture decentralised energy machine and plant engineering as well as aerospace.
Location
Liebherr Machines Bulle SA
7 Rue Hans-Liebherr
1630 Bulle
Switzerland (CH)
Contact
Anna KOMARDINA
About Company
Liebherr is not only one of the world's largest manufacturers of construction machinery. The around 51,000 employees in more than 50 countries help to
