Head SCM Common Shared Services (fmd)

The opportunity

Common Shared Services (CSS) is a critical enabler of Hitachi Energys global Supply Chain organization. As Head of SCM Common Shared Services you will lead a large multisite shared services organization delivering endtoend supply chain services to five Business Units worldwide.

In this role you will drive productivity quality and scalability through AI digitalization and standardization while evolving the service portfolio from highvolume transactional activities to increasingly tactical valueadding services. You will build and lead a bestinclass organization recognized by internal stakeholders and external peers for operational excellence and innovation.

How youll make an impact

• Define and execute the global strategy for SCM Common Shared Services aligned with business priorities and longterm transformation goals
• Lead and continuously improve endtoend operational performance across the SCM CSS service catalogue
• Support five Business Units and the global SCM function with scalable responsive and valueadding services
• Drive the AI automation and digitalization agenda to significantly improve productivity quality and speed
• Translate emerging technologies into practical measurable business value
• Develop and manage a diverse and evolving service portfolio spanning highvolume transactional and increasingly tactical supply chain activities
• Establish clear service definitions SLAs KPIs and governance models across all services
• Balance efficiency quality and flexibility to meet differing Business Unit needs
• Lead and develop a global organization of approximately 400 employees across multiple locations

Your background

• Extensive endtoend supply chain expertise with 15 years of relevant experience
• Minimum 5 years of senior leadership experience in shared services or comparable global service organizations
• 10 years of people management experience in complex matrixdriven environments
• Proven experience driving largescale transformation standardization and productivity improvements
• Strong exposure to AI automation and digital supply chain solutions
• Cultural sensitivity and demonstrated ability to operate effectively in a highly international environment