Customer Success Manager
Job Location:
Job Location:
Sölvesborg - Sweden
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the job
Location: Sölvesborg
F24 is a European leader in solutions for critical communication and incident management. Our platform helps organizations quickly reach the right people when something unexpected happens.
Our customers include organizations within infrastructure healthcare industry and public sector across Europe.
We are now looking for a Customer Success Manager to strengthen our Nordic team and support customers in both Sweden and Finland.
This is a role for someone who enjoys working closely with customers while also identifying opportunities to grow and develop the relationship.
The role
As Customer Success Manager you will work closely with our customers to ensure they get maximum value from the F24 platform.
You will play a key role throughout the customer lifecycle - from onboarding and adoption to relationship management and commercial development.
Your responsibilities include:
We believe you
Application deadline: 27.04.2026
F24 is a European leader in solutions for critical communication and incident management. Our platform helps organizations quickly reach the right people when something unexpected happens.
Our customers include organizations within infrastructure healthcare industry and public sector across Europe.
We are now looking for a Customer Success Manager to strengthen our Nordic team and support customers in both Sweden and Finland.
This is a role for someone who enjoys working closely with customers while also identifying opportunities to grow and develop the relationship.
The role
As Customer Success Manager you will work closely with our customers to ensure they get maximum value from the F24 platform.
You will play a key role throughout the customer lifecycle - from onboarding and adoption to relationship management and commercial development.
Your responsibilities include:
- Onboarding new customers and ensuring a smooth start
- Building strong and long-term customer relationships
- Supporting customers in using the platform effectively
- Conducting regular follow-ups and customer meetings
- Identifying opportunities for upselling and expanding the customer relationship
- Assisting with simpler product questions and support cases
- Working closely with Sales Support and Product teams
We believe you
- Enjoy building long-term customer relationship
- Are proactive and structured in your work
- Feel comfortable discussing both business needs and technical solutions
- Take ownership of your customers and follow up consistently
- Are motivated by both customer satisfaction and commercial results
- Has experience from Customer Success Account Management or SaaS
- Is comfortable working with digital platforms and software solutions
- Speaks both Swedish and Finnish as well as English
- Has strong communication and relationship-building skills
- A central role in our continued growth in the Nordic markets
- Opportunity to work with market-leading solutions within critical communication
- Part of an international company with a strong brand and presence across Europe
- Competitive compensation and benefits adapted to the role
- Flexible working arrangements
- A collaborative team with high engagement and short decision paths
Application deadline: 27.04.2026
Contact
If you have any questions please contact us here:
Recruiting Manager:
Recruiting Manager:
- Emilie Kirkegaard HR Manager. . :
About us
What we do:
F24 is Europes leading Software-as-a-Service (SaaS) provider for resilience. More than 5500 customers worldwide rely on F24s digital solutions which support companies and organisations through all areas of resilience. Solutions cover business messaging and service notification emergency and mass notification incident and crisis management as well as governance risk and compliance.
F24 supports customers in virtually every sector ranging from energy healthcare industry finance IT tourism and aviation to a wide variety of public organisations. Many years of international experience have made F24 experts in improving resilience with digital solutions.
The company was founded in 2000 in Munich where F24 AGs head office is still located. Today F24 supports companies and organisations in more than one hundred countries via more than 20 locations in Europe and beyond. The F24 AG Board of Directors consists of F24 co-founder Christian Götz and the spokesperson Dr. Jörg Rahmer.
Find out more about working at F24here.
Good reasons to work at F24:
F24 is Europes leading Software-as-a-Service (SaaS) provider for resilience. More than 5500 customers worldwide rely on F24s digital solutions which support companies and organisations through all areas of resilience. Solutions cover business messaging and service notification emergency and mass notification incident and crisis management as well as governance risk and compliance.
F24 supports customers in virtually every sector ranging from energy healthcare industry finance IT tourism and aviation to a wide variety of public organisations. Many years of international experience have made F24 experts in improving resilience with digital solutions.
The company was founded in 2000 in Munich where F24 AGs head office is still located. Today F24 supports companies and organisations in more than one hundred countries via more than 20 locations in Europe and beyond. The F24 AG Board of Directors consists of F24 co-founder Christian Götz and the spokesperson Dr. Jörg Rahmer.
Find out more about working at F24here.
Good reasons to work at F24:
- Have a tangible impact! Work in an agile environment where you make an important contribution to the success of our customers and the future of our company.
- Become part of our established company with an inspiring culture flat hierarchies and our open honest innovative and supportive team!
- Grow with us: We are a company on the road to success experiencing steady international growth. You have the opportunity to help shape our development.
- Take advantage of our flexible working model: We rely on a combination of presence in our offices and work from home. This way we strengthen our team spirit and at the same time gives you the opportunity to achieve the best possible balance between private and professional life.
Required Experience:
Manager
About Company
What we do: F24 is Europe’s leading Software-as-a-Service (SaaS) provider for resilience. More than 5,500 customers worldwide rely on F24’s digital solutions, which support companies and organisations through all areas of resilience. Solutions cover business messaging and service noti ... View more
