Customer Service Officer

Hanoi - Vietnam

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Main Duties & Responsibilities:
- Control of documentation and records
- Ensure that the filing & record keeping of Department are in line with BV procedures
- Issue job sheet for inspection assignment as required by Department Manager.
- Maintain and update sale & schedule logbooks
- Prepare monthly reports sale report and general report
- Issue and control invoicing processes
- Contact with client for inspection scheduling
- Provide logistics and other supplies to surveyors for the purpose of implementation of job assignment
- Perform all administrative activities as required for the operation of the Department
- Review all timesheet & expenses of surveyors / supervisors / sales staff / Manager and Manager for submission to relevant managerial persons for approval
- Assist in marketing & sale (prepare materials / in.t for proposal tender translation etc. as required)
- Perform other assistant activities as and when reasonably requested by Manager and other staff.
- To do market research and define potential clients
- To decide the BV products can sell in the market in priority order
- To prepare a list of potential clients for the products
- To prepare a marketing & visit plans on weekly basis
- To perform the marketing & visit plans to get the following minimum information of service
- Prepare technical & financial proposal and draft of the contract.
- Assist in charge of the works on projects
- Assist the project implementation complies with BUREAU VERITAS methodology
- Contributes towards the client recognition of BUREAU VERITAS work and contributes towards future development
- Contributes towards the skills and know-how internal exchange

Candidate Profile

University degree;
At least 2 years experience in the customer services/ technical support/ Department assistant.
Wide relation project management project developer

Technical and professional skills

Good communication
Customer services
Fluent in reading writing & speaking English
Good command in office software (Word Excel PowerPoint )

Back-office admin skills
Understanding of services for industrial construction power and utilities project real estategood capability in marketing & sales activities

Required Experience:

Unclear Seniority

Main Duties & Responsibilities:Control of documentation and recordsEnsure that the filing & record keeping of Department are in line with BV proceduresIssue job sheet for inspection assignment as required by Department Manager.Maintain and update sale & schedule logbooksPrepare monthly reports sale ...

Main Duties & Responsibilities:
- Control of documentation and records
- Ensure that the filing & record keeping of Department are in line with BV procedures
- Issue job sheet for inspection assignment as required by Department Manager.
- Maintain and update sale & schedule logbooks
- Prepare monthly reports sale report and general report
- Issue and control invoicing processes
- Contact with client for inspection scheduling
- Provide logistics and other supplies to surveyors for the purpose of implementation of job assignment
- Perform all administrative activities as required for the operation of the Department
- Review all timesheet & expenses of surveyors / supervisors / sales staff / Manager and Manager for submission to relevant managerial persons for approval
- Assist in marketing & sale (prepare materials / in.t for proposal tender translation etc. as required)
- Perform other assistant activities as and when reasonably requested by Manager and other staff.
- To do market research and define potential clients
- To decide the BV products can sell in the market in priority order
- To prepare a list of potential clients for the products
- To prepare a marketing & visit plans on weekly basis
- To perform the marketing & visit plans to get the following minimum information of service
- Prepare technical & financial proposal and draft of the contract.
- Assist in charge of the works on projects
- Assist the project implementation complies with BUREAU VERITAS methodology
- Contributes towards the client recognition of BUREAU VERITAS work and contributes towards future development
- Contributes towards the skills and know-how internal exchange

Candidate Profile

University degree;
At least 2 years experience in the customer services/ technical support/ Department assistant.
Wide relation project management project developer

Technical and professional skills

Good communication
Customer services
Fluent in reading writing & speaking English
Good command in office software (Word Excel PowerPoint )

Back-office admin skills
Understanding of services for industrial construction power and utilities project real estategood capability in marketing & sales activities

Required Experience:

Unclear Seniority

Apply Now

About Company

Bureau Veritas

AT A GLANCE Bureau Veritas is a world leader in Testing, Inspection and Certification. Our mission is at the heart of key challenges: quality, health and safety, environmental protection and social responsibility. Through our wide range of expertise, impartiality and independence, we ... View more

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