Global Public Affairs Manager

Primary Function of Position
Intuitives Global Public Affairs (GPA) team focuses on enhancing the companys
corporate reputation mitigating reputational risk as well as educating and engaging key
stakeholders on the companys technology and value. The Taiwan branch office is
seeking a Public Affairs Manager to advance our mission in Taiwan.

The Public Affairs Manager will be primarily responsible for executing media relations
government affairs patient advocacy and issues management activities in Taiwan. This
role reports directly to the Global Public Affairs Director in Taiwan and works closely with
cross-functional teams to develop and implement public affairs strategies that support
business objectives.
 

Key Responsibilities
Media Relations
Execute proactive and reactive media strategies for the Taiwan market in alignment with
the GPA Directors guidance
Serve as a media contact in Taiwan and manage media inquiries
Build and maintain relationships with journalists
Draft and distribute press releases media statements talking points and other press
materials in Chinese and English; manage internal approval processes
Coordinate media interviews press conferences and other media activities
Monitor and analyze media coverage; prepare regular reports for internal teams
Collaborate with local PR agencies and global media relations counterparts in the
company
Patient Advocacy
Assist in shaping and executing patient advocacy strategies tailored to Taiwans
healthcare environment
Build and manage relationships with patient organizations support groups and healthcare
foundations
Help and coordinate with internal stakeholders to create patient education materials and
resources
Coordinate and amplify patient testimonial and success story programs
Facilitate patient access initiatives in collaboration with key external stakeholders and
cross-functional teams
Attend and represent Intuitive at patient advocacy events and relevant healthcare

Government Affairs
Support and carry out in-country government affairs strategies aligned with business and
public policy objectives
Coordinate outreach with government officials legislators and other types of policymakers
and policy influencers in the healthcare space
Facilitate collaboration across third-party organizations (trade associations surgical
societies advocacy groups) for advocacy purposes
Provide updates to leadership on policy and stakeholder developments
Oversee external government affairs/public affairs consultants as needed
Participate in industry associations to advance company policy and advocacy goals

Issues Management
Track assess and escalate emerging issues and potential risks affecting Intuitives
reputation in Taiwan
Support the development and execution of relevant communication plans and protocols
Act as the initial point of contact for crisis communications in Taiwan; ensure swift
accurate and consistent messaging
Assist in advising leadership and cross-functional teams on issue and crisis response
Conduct post-crisis analyses and surface protocol refinements based on learnings

Qualifications :

Required Skills and Experience
Minimum 10 years of experience in public affairs marketing communications government
affairs patient advocacy or healthcare marketing preferably in the medical device or
adjacent sector
Proven track record in managing media relations government affairs and crisis/issues
management at a managerial level
Strong understanding of Taiwans healthcare system regulatory environment and political
landscape
Demonstrated experience in healthcare communications
Excellent written and verbal communication skills in Mandarin (traditional Chinese) and
English
Bachelors degree or above
Ability to travel up to 20% domestically within Taiwan
Required Education and Training
Bachelors degree
Working Conditions
Full-time in Taipei office
Preferred Skills and Experience
Multinational corporation experience

Additional Information :

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

Remote Work :

No

Employment Type :

Full-time