CS Ops Applied AI Engineer Hsinchu
Taipei City - Taiwan
Job Summary
Role Purpose
As an Applied AI Engineer you design and deliver practical AI solutions that improve efficiency quality and scalability within ASML Customer Support.
Your focus is on applying AI and Generative AI in real operational environments turning business needs into AI solutions that are reliable secure and ready for daily use.
This role sits at the intersection of AI software solutions and business operations working closely with IT engineers and business stakeholders.
Key Responsibilities
Applied AI Solution Development
Design and build AIdriven solutions that support process improvement intelligent diagnostics and decision support.
Apply Generative AI and agentbased AI concepts to automate and simplify complex workflows.
Translate operational challenges into practical usable AI solutions that deliver measurable business value.
Software & Platform Engineering
Build AI solutions in a clear and structured way so they are easy to understand update and support over time.
Ensure AI solutions run on ASMLapproved systems and data platforms not personal tools or oneoff scripts.
Work together with IT and platform teams so solutions are stable secure and suitable for daily operations.
Make sure solutions are reliable protect sensitive data and can be maintained or improved by others in the future.
Stakeholder Collaboration
Collaborate with IT teams software engineers and business stakeholders to align AI solutions with business needs and company standards.
Explain AI concepts and solution choices in a clear practical and nontechnical way when needed.
Act as a bridge between business problems and technical solutions.
Adoption & Continuous Improvement
Support the adoption and scaling of AI solutions across teams.
Continuously follow developments in AI Generative AI and automation and propose improvements relevant to ASML.
Contribute to a culture of continuous improvement and learning.
Education & Experience
Bachelors or Masters degree in Computer Science Software Engineering Data Science or a related field.
5 years of experience in software development or automationrelated roles.
3 years of experience applying AI or datadriven solutions in an enterprise or industrial environment.
Experience working with cloud or enterprise data platforms is preferred.
Knowledge & Skills
Core Skills
Strong problemsolving mindset and ability to translate ideas into working solutions.
Practical experience implementing RAGbased AI solutions including document retrieval ranking and AIassisted response generation.
Familiarity with vector search embeddings or knowledgebased AI systems used in enterprise environments.
Experience creating reports dashboards or insights using tools such as Power BI Tableau or Excel.
Professional Competencies
Clear communication with both technical and nontechnical stakeholders.
Structured and disciplined way of working.
Strong ownership mindset and ability to work independently.
Willingness to learn and adapt in a fastevolving AI landscape.
Nice to Have
Knowledge of ASML products diagnostics tools or customer support processes.
Experience working with industrial operational or machine data.
Awareness of data security compliance and enterprise governance.
This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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Required Experience:
IC
About Company
ASML gives the world's leading chipmakers the power to mass produce patterns on silicon, helping to make computer chips smaller, faster and greener.