Customer Care Agent
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Job Location:
Stellenbosch - South Africa
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
A leading manucfactuer in launch monitors and simulators in golf is looking for a Customer Care Agent to join their team in Stellenbosch Western Cape. As a Customer Care Agent you will be the first line of support services for our company. Your purpose as a Customer Care Agent will be to assist clients with diagnosing troubleshooting and resolving any issues they might experience with our products
To be successful as a Customer Care Agent you should have a pleasant personality and patiently assist clients. You should also be able to deal with any customer complaints in a timely and effective manner whilst proactively engaging existing clientele. Multitasking and stress management skills are essential for this position. Ultimately this position serves as our direct contact feature with our clientele.
Responsibilities:
Handle general customer queries
Diagnose and troubleshoot customer problems
Resolve fundamental product technical issues
Assisting and Training customers on FlightScope Products and Software
Handle customer complaints.
Reporting Customer issues
Product and Software Testing
Requirements:
Drivers License Own / reliable transport required
Fluent in English any additional language is a plus
Ability to work shifts and weekends
Key knowledge of Golf is a plus / or a Golfer
Strong Technical Skills
Additional certification in Client Services Management is a plus
National Senior Certificate
1 years experience in a similar role
Apply for this role today contact Gaby Turner at emailprotected or on Linkedin
You can also visit the Hire Resolve website: email us your CV: it emailprotected
To be successful as a Customer Care Agent you should have a pleasant personality and patiently assist clients. You should also be able to deal with any customer complaints in a timely and effective manner whilst proactively engaging existing clientele. Multitasking and stress management skills are essential for this position. Ultimately this position serves as our direct contact feature with our clientele.
Responsibilities:
Handle general customer queries
Diagnose and troubleshoot customer problems
Resolve fundamental product technical issues
Assisting and Training customers on FlightScope Products and Software
Handle customer complaints.
Reporting Customer issues
Product and Software Testing
Requirements:
Drivers License Own / reliable transport required
Fluent in English any additional language is a plus
Ability to work shifts and weekends
Key knowledge of Golf is a plus / or a Golfer
Strong Technical Skills
Additional certification in Client Services Management is a plus
National Senior Certificate
1 years experience in a similar role
Apply for this role today contact Gaby Turner at emailprotected or on Linkedin
You can also visit the Hire Resolve website: email us your CV: it emailprotected
Required Experience:
Unclear Seniority
About Company
Hire Resolve connects Job seekers to Employers. The company is a Specialist Recruitment & Staffing company with a national presence with a customer base of listed companies on the JSE and global multinationals. The company prides itself on its technical & industry knowledge. The cons ... View more
