Senior Technical Instructor – Partner Enablement

About the role:

The Field and Partner Learning (FPL) team equips Red Hat field associates and partners with the skills and confidence to deliver exceptional customer experiences. We create learning strategies that align to Red Hats go-to-market priorities ensuring our sales technical services and partner teams can consistently communicate business value across the customer journey.

We partner with global and regional sales leaders to design deliver and measure enablement programs that accelerate adoption drive growth and strengthen Red Hats differentiation in the market.

What you will do:

• As a Senior Technical Instructor Partner Enablement you will play a key role in developing and delivering engaging hands-on learning experiences that help Red Hats partners build technical confidence and drive customer impact.
• You will facilitate advanced technical training on Red Hats portfolio particularly OpenShift and other high-priority emerging technologies and help partners apply these solutions in real-world customer scenarios.
• Youll also contribute to the design and evolution of Red Hats partner learning content ensuring it remains relevant scalable and closely aligned to go-to-market priorities and ecosystem needs.

What you will bring:

• Deliver high-quality advanced technical instruction on Red Hat technologies with an emphasis on OpenShift the platform specific focus areas like AI Virtualization Application Platform and other strategic growth areas as technology trends evolve.

• Design and refine training workshops in collaboration with Portfolio Product and Ecosystem GTM teams to ensure alignment with business priorities.

• Translate complex technical topics into clear practical learning experiences for diverse partner audiences.

• Design and refine training workshops in collaboration with strategic Ecosystem partners to ensure alignment with co-Creation and co-Selling motions.

• Leverage post-session feedback NPS and readiness metrics to continuously improve content relevance and instructional effectiveness.

• Convert in-person or workshop content into scalable modular formats (virtual ILT e-learning or micro-learning) for broader delivery through Red Hat Learning and partner platforms.

• Collaborate with Technical Learning Ecosystem GTM and Partner Marketing teams to align technical enablement with partner engagement and specialization strategies.

• Build relationships with field product and ecosystem stakeholders to understand emerging skill needs and proactively evolve course content.

• Model Red Hats open culture fostering collaboration inclusion and a shared sense of purpose across field and partner learning communities.

Skills Needed

• Proven experience facilitating instructor-led technical learning ideally for partner or customer audiences in enterprise technology.

• Strong grasp of Red Hats portfolio particularly OpenShift RHEL Automation and emerging technologies such as AI.

• Expertise in instructional design and delivery methodologies for technical and blended learning.

• Excellent facilitation communication and storytelling skills; able to simplify complexity and inspire confidence.

• Ability and willingness to explore use and include AI tools in the whole process of creation delivery and maintenance of learning assets.

• Strong collaboration and stakeholder management skills across technical and business teams.

• Strong existing connection with stakeholders in the Red Hat Partner organization and the Red Hat Ecosystem.

• Experience managing enablement programs and projects in a matrixed global environment.

• Familiarity with learning management and enablement platforms.

• Familiarity with planning frameworks (Product management) and reporting.

• Experience designing or curating content for the partner ecosystem is a strong plus.

• A second language in addition to fluent English is desirable.

• 30% travel .

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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