Business Analyst & CTRM Application Support
Job Summary
We are looking for a Business Analyst & CTRM Application Support. The main responsabilities of the role will be:
- Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing exposure pnl trade booking ..) escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
- Understand and challenge CTRMs enhancement requests from users in order to liaise with development team.
- Train new comers as well as current users when required on any part of the CTRM and/or other in-house applications.
- Operation and problems solving of business applications including jobs monitoring interfaces and servers in close collaboration with DBA and tech stakeholders.
Qualifications :
- Must have: working experience of 3 years in the field of CTRM/ETRM applications with involvement into business applications change management and day-to-day operation and support.
- Bachelors or Masters degree (in a IT related field preferred)
- Excellent communication and presentation skills.
- Good analytical and technical skills (SQL Oracle DB basic programming) as well as a good perception of user needs and business processes.
Additional Information :
- Team player
- Self-motivated with the ability to prioritize tasks
- Able to work in a high pressure on-call environment with changing priorities
- Proactive and customer focused make it work mentality
- Highly responsive energetic and enthusiastic
- Resourceful and able to think creatively and adapt
Remote Work :
No
Employment Type :
Full-time
About Company
We are a leader in the energy sector with a presence across the spectrum; from oil through to power, renewables and carbon credits. Every day we use our expertise to distribute energy around the world. We source from producers, refiners and intermediaries and deliver to refineries, ut ... View more