Technology Risk & Operations Analyst

Technology Risk & Operations Analyst

Important Information

Location: Singapore

Responsibilities:

Operational Support & Reporting

• Prepare project status reports management reports and dashboards for all scope areas (projects operations risk vendor management).
• Deliver ad hoc reports for urgent leadership decisions and audits ensuring clarity accuracy and actionable insights.
• Track operational metrics (e.g. SLAs incident/defect rates lifecycle KPIs) and provide insights for decision-making.
• Maintain reporting cadences and data quality standards; automate recurring reports where feasible.
• Support process standardization and governance across technology operations including documentation templates and SOPs.

Audit & Risk Management

• Manage internal and external audits and reviews including GRC updates RFIs and audit observations.
• Provide risk oversight and governance for technology domains.
• Lead audit readiness activities: evidence management engagement coordination remediation tracking and closure.
• Monitor risks and track resolution of issues from breaches incidents reviews and inspections; ensure timely updates and escalations.
• Maintain knowledge artifacts: playbooks control catalogs FAQs and micro-learning content.

Digital Workplace & Vendor Management

• Oversee TPRA vendor management BCM annual KRCSA and risk reduction initiatives.
• Manage technology asset lifecycle (hardware software licenses): refresh planning obsolescence tracking and decommissioning.
• Coordinate procurement operations and vendor/contract enablement: intake sourcing onboarding renewals and compliance.
• Partner with Vendor Management to track performance SLAs and contract obligations; support third-party risk assessments.

Technology Governance & Vulnerability Management

• Oversee vulnerability management remediation and ISRA renewals.
• Liaise with application domains on ORSA submissions including obsolescence scope budgeting and delivery timelines.
• Act as liaison for Tech Obsolescence task force and provide reporting.
• Manage RTB Capex projects: budget tracking/approval memo approvals and escalation handling.

REQUIREMENTS:

Core Skills & Competencies

• Risk & Controls: Control design/effectiveness risk assessments issue management.
• Operational Reporting: KPI design data quality dashboarding storytelling with data
• Audit Readiness: Evidence management walkthroughs remediation tracking stakeholder coordination.
• Process Governance: SOP creation standardization continuous improvement.
• Vendor & Asset Management: Lifecycle planning procurement coordination third-party risk awareness.
• Stakeholder Management: Cross-functional orchestration facilitation conflict resolution.
• Tools: Power BI Excel (advanced) Jira SharePoint/Confluence.

Education:

• Bachelors degree in a relevant discipline (CS IT Info Systems Cybersecurity Engineering)
• Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA CISM CISSP etc)
• At least 8-12 years relevant experience preferably in a Finance Institution.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.

At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality