Senior Delivery Practice Manager Modernisation and AI Transformation , ASEAN Professional Services
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Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for experienced Delivery Practice Managers (DPM) that can manage develop and guide delivery teams to support customers in their adoption of AWS Cloud solutions. DPMs help Customers make decisions to meet their technical and business objectives by providing best practices owning delivery of customer engagements and building and managing high performing specialist service lines. The role includes all aspects of sales support people management business operations relationship development delivery oversight and program management.
AWS ProServe engage in a wide variety of projects for customers and partners providing collective AWS customer experience best practices and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product service and training teams to deliver the right solutions and drive feature innovations for our customers across all industries.
A DPM focuses on: 1) leading an ASEAN Service Line team of direct reports of AWS Application Engineering specialists managing their project allocation and career development to grow the team in strategic technology domains; 2) working closely with their in-country sales counterparts to sell and deliver application engineering projects for our customers; and 3) acting as the local in-country delivery executive sponsor owning the delivery for our largest and most complex engagements.
DPM candidates come with hands-on experience planning and executing complex application engineering engagements architecting and implementing complex Cloud Native platforms providing consultancy coupled with cross-industry business acumen to guide and own the delivery of ProServe engagements.
Key job responsibilities
- Oversees and guides ASEAN ProServe Application Engineering App Modernisation and AI-led Transformation Programs.
- Ensures customer experience in modernisation and AI-led transformation engagements from pre-sales to delivery ensuring high-quality scalable solutions and outcomes.
- Develops manages and maintains relationships with customers partners and key stakeholders.
- Hires and develops builders to drive orchestrated adoption and execution of strategy operations and process design on behalf of customers.
- Influences negotiates and achieves results through others.
- Leads cross-functional initiatives for continuous improvement and accelerated growth.
- Builds frameworks methods and best practices for prescriptive guidance to customers partners and builders.
- Builds and runs scalable mechanisms to improve quality productivity and efficiency.
- Enables and leads teams to effectively prioritise develop and deliver new and reusable assets that differentiate the AWS portfolio in migration and modernisation.
- Develops and executes the operational plan to achieve financial and operational targets across customers partners and employees.
- Enables regular visibility of performance levels versus plans.
- Establishes and executes strong control and governance for operational excellence.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 7 years of people leadership experience
- 10 years of IT and/or Management Consulting Services experience
- Highly strategic and analytical possessing 15 years of relevant experience in solving business product and technical challenges.
- 10 years of hands-on experience in IT systems and infrastructure architecture application architecture software development databases and networking supporting Fortune 500 companies across multiple industries and geographies.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
- IT Professional Services or Consulting practice leadership as a manager; team size 25 with related goals/KPIs focused on technologies involving sales delivery partner management and people development.
- Hands-on experience using automation tools to migrate workloads from on-premises datacentres to the public Cloud.
- Hands-on architecting and building applications using Container and Serverless technologies.
- Experience modernizing legacy monolithic applications to microservices.
- Strong practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.
- Enterprise Architecture Frameworks (e.g. TOGAF Zachman) and identifying the relationships between business services information applications and global infrastructure assets; Enterprise IT management frameworks (e.g. COBIT ITIL).
- AWS certifications AWS engagement delivery experience or other public cloud certifications.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
AWS ProServe engage in a wide variety of projects for customers and partners providing collective AWS customer experience best practices and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product service and training teams to deliver the right solutions and drive feature innovations for our customers across all industries.
A DPM focuses on: 1) leading an ASEAN Service Line team of direct reports of AWS Application Engineering specialists managing their project allocation and career development to grow the team in strategic technology domains; 2) working closely with their in-country sales counterparts to sell and deliver application engineering projects for our customers; and 3) acting as the local in-country delivery executive sponsor owning the delivery for our largest and most complex engagements.
DPM candidates come with hands-on experience planning and executing complex application engineering engagements architecting and implementing complex Cloud Native platforms providing consultancy coupled with cross-industry business acumen to guide and own the delivery of ProServe engagements.
Key job responsibilities
- Oversees and guides ASEAN ProServe Application Engineering App Modernisation and AI-led Transformation Programs.
- Ensures customer experience in modernisation and AI-led transformation engagements from pre-sales to delivery ensuring high-quality scalable solutions and outcomes.
- Develops manages and maintains relationships with customers partners and key stakeholders.
- Hires and develops builders to drive orchestrated adoption and execution of strategy operations and process design on behalf of customers.
- Influences negotiates and achieves results through others.
- Leads cross-functional initiatives for continuous improvement and accelerated growth.
- Builds frameworks methods and best practices for prescriptive guidance to customers partners and builders.
- Builds and runs scalable mechanisms to improve quality productivity and efficiency.
- Enables and leads teams to effectively prioritise develop and deliver new and reusable assets that differentiate the AWS portfolio in migration and modernisation.
- Develops and executes the operational plan to achieve financial and operational targets across customers partners and employees.
- Enables regular visibility of performance levels versus plans.
- Establishes and executes strong control and governance for operational excellence.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 7 years of people leadership experience
- 10 years of IT and/or Management Consulting Services experience
- Highly strategic and analytical possessing 15 years of relevant experience in solving business product and technical challenges.
- 10 years of hands-on experience in IT systems and infrastructure architecture application architecture software development databases and networking supporting Fortune 500 companies across multiple industries and geographies.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
- IT Professional Services or Consulting practice leadership as a manager; team size 25 with related goals/KPIs focused on technologies involving sales delivery partner management and people development.
- Hands-on experience using automation tools to migrate workloads from on-premises datacentres to the public Cloud.
- Hands-on architecting and building applications using Container and Serverless technologies.
- Experience modernizing legacy monolithic applications to microservices.
- Strong practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.
- Enterprise Architecture Frameworks (e.g. TOGAF Zachman) and identifying the relationships between business services information applications and global infrastructure assets; Enterprise IT management frameworks (e.g. COBIT ITIL).
- AWS certifications AWS engagement delivery experience or other public cloud certifications.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
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