End to end Saturation Support Assistant (Content Moderation)

SuperStaff

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profile Job Location:

Makati City - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 9 days ago
Vacancies: 1 Vacancy

Job Summary

Description

Responsibilities:

  • Perform end-to-end handling of saturation listings including Detection Cleansing Investigation and Categorization.
  • Identify and detect saturation listings across multiple e-commerce and online platforms.
  • Conduct thorough cleansing and investigation of detected listings to determine whether they are counterfeit or legitimate in accordance with established guidelines.
  • Accurately categorize each listing and ensure all relevant information is properly documented and reported to the client.
  • Maintain consistent and professional communication with the client regarding findings updates and clarifications.
  • Ensure that weekly Saturation Detection outputs are processed and completed within the required timeline.
  • Perform Cleansing Investigation and Categorization tasks efficiently using the Unified
  • View system to ensure accuracy consistency and timely completion.


Requirements

  • ATLEAST 1 YEAR OF EXPERIENCE AS A CONTENT MODERATOR
  • Good communication skills both verbal and written
  • Excellent multitasking and organizational skills
  • Strong attention to detail
  • Ability to work with minimal supervision
  • Has experience in back-office / data entry work
  • Has experience in repetitive work
  • Has experience working in a fast-paced environment
  • Basic understanding of databases
  • Must be capable of performing Detection Cleansing and Investigation tasks
  • Must possess good communication skills both written and verbal


Benefits
  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits upon regularization
  • Great Company Culture
  • Career Growth and Learning
  • Annual Performance Review/Increase
  • Equipment provided
  • DAYSHIFT
  • Php 18500 - Php 24500 ALL IN

Required Experience:

Junior IC

DescriptionResponsibilities:Perform end-to-end handling of saturation listings including Detection Cleansing Investigation and Categorization.Identify and detect saturation listings across multiple e-commerce and online platforms.Conduct thorough cleansing and investigation of detected listings to d...
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About Company

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more

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