Account Processor

Some careers shine brighter than others.

If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be.

HSBC is one of the largest banking and financial services organisations in the world with operations in 62 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Account Processor AU Mortgage Lending Services

In this role you will:

• To contribute towards the development and performance of staff with a shared sense of ownership
• To motivate and retain team of senior operational clericals
• Constantly challenging the status quo logically with facts and evidence
• Ensure compliance with regulations policies guidelines audit recommendations
• Maintain HSBC internal control standards including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Ensure operations have satisfactory audits with losses and complaints contained.
• Maintain and observe HSBC internal control standards implement and observe Group Compliance Policy including the timely implementation of recommendations made by internal/external auditors and external regulators.
• Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance Regional Compliance Officer Area Compliance Officer or Local

To be successful in this role you should meet the following requirements:

• The value of this role should not be measured by the size of the team but by the impact the team is expected to deliver based on the process improvements and cost savings in operations.

• Ability to handle multiple tasks / projects in parallel with BAU as required in the KPIs and objectives set.
• Bachelors Degree
• Relevant years of experience in operational departments especially in credit operations

Youll achieve more when you join HSBC.

is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by HSBC HDPP