Concur Data Services Consultant

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Position Description:

Reporting Services is an organization within SAP Concur that provides data analytics consultation IBM Cognos report-writing services and training to customers who use Concur hosted software applications such as Concur Travel & Expense and Concur Invoice.

The Reporting Consultant will manage a portfolio of clients and work with each client tocraft a reporting strategy and recommend best practice reports for specific client profiles industries or use cases. For client-requested reports the Consultant will gather business requirements translate those business requirements into a design write the reports or dashboards and work with the clients to distribute the results throughout their companies. At times the Consultant may be called upon to conduct online or in-person training for clients who wish to learn how to use Cognos or learn more about the data model of the Concur solutions.

The Consultant will also be responsible for updating progress in a project tracking tool.

Responsibilities:

Act as a subject matter expert for SAP Concurs reporting module for expense invoice and travel modules.

Manage a portfolio of customers and work with each customer to develop reporting strategies and recommend best practices.

Build modify and maintain custom reports as per customers agreed business requirements.

Manage customers expectations (internal and external) with regards to reporting deliverables timeframes etc. by understanding the key business drivers and their prioritization.

Ensure completion of deliverables managing schedules meeting milestones deliveringwithin budget and committed deadlines.

Communicate project status with the SAP Concur project manager and/or customer (as applicable).

Update progress in SAP Concurs project tracking tool.

Work on support cases from the reporting queue through to resolution (as needed).

Develop and maintain knowledge of SAP Concurs reporting module knowledge implementation practices and methodologies.

Be aware of and comply with all corporate policies (e.g. data security compliance audit etc).

Qualifications:

Education Experience & Training required:

Business Admin (BA) / Bachelor of Science (BS) or equivalent experience.

At least 2 years in consulting or related customer facing role.

At least 2 years work experience with data reporting and analysis.

Experience with Business Intelligence solutions.

Intermediate understanding of Microsoft applications including Excel (VBA) and SQL is preferred.

Ability to work productively in a fast-paced ever-changing environment

Ability to pass a background check

Job Specific Specialized Knowledge & Skills: (in order of priorities)

Exceptional written and verbal communication skills in English.

Excellent presentation skills

Analytical consulting troubleshooting system testing and product evaluation skills

Project management skills

Strong organizational skills and ability to deliver on commitments

Creative solution development

Ability to effectively utilize data and system tools.

Functional knowledge of SAP Concur solutions strongly preferred

Proven ability to engage and interact with internal & external teams to resolve customer issues

Ability to persuade and influence

Ability to address and manage through ambiguous situations - assess situationsproblem solve and make decisions

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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AI Usage in the Recruitment Process

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Requisition ID: 451261 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid