Demo Specialist

Location: Schiedam(Base in Netherlands

About the role: The Demo Specialist demo fleet management is responsible for the management coordination and execution of demo commercial vehicles operations primarily focusing on demo bus fleet management and mandatory battery registration processes.
This role supports Sales Logistics After-Sales Finance and external partners to ensure demo activities are legally compliant operationally efficient and well documented.

Reports to: BYD Europe Bus Truck director.

Key responsibilities:

1. Demo Fleet Management for Bus & Truck

Plan and coordinate demo bus and charging schedules according to sales demonstrations customer tests and tender requirements

Maintain the Demo Fleet Management System including:

o Vehicle technical certificates

o Compliance schedules

o Registration and insurance documents

o Transport and legal documentation

Track demo bus and charger locations condition and operational status across different markets

Collect and manage demo-related technical documents and test information from:

o Product Management

o R&D

o After-Sales teams

2. Legal Registration & Compliance

Investigate and manage European bus registration and insurance policies

Coordinate vehicle registration insurance and certification for demo buses

Arrange and manage legal documentation between BYD and customers for demo testing

Follow up on certifications and support internal approvals for new demo buses

3. Logistics & Damage Management

Coordinate with the Logistics team on demo bus and charger transportation

Track demo bus condition before and after transport or customer testing

Handle follow-up on damage claims and cost recovery

4. Maintenance & Technical Support

Organize regular and mandatory demo bus maintenance and inspections with service providers

Coordinate PDI (Pre-Delivery Inspection) with Product Management and After-Sales for new demo vehicles

Support charger allocation and dedication for demo vehicles

Collect and archive testing reports and technical feedback

5. Financial & Administrative Support

Process demo-related invoices and coordinate with Finance for:

o Invoice identification

o Dispatching and approvals

Maintain accurate payment records and provide quarterly summaries

Support administrative communication with suppliers and service providers

6. Battery Registration & Project Support

Manage mandatory battery registration processes in compliance with European regulations

Act as the key contact point between Sales Finance and external partners

Follow up demo prototypes and support new model or project launches

Main duties:

Vehicle Demonstration & Customer Support

Technical Coordination & Product Expertise

Demo Vehicle Preparation & Management

Sales & Marketing Support

Reporting & Documentation

Compliance & Safety

Requirements & competencies:

Minimum 2-3 year of relevant experience in 5 years will be the best:

1. Sales support

2. Demo operations

3. Project coordination

4. Administrative or executive roles

Experience in automotive commercial vehicles or EV industry is a strong advantage

Strong organizational and coordination skills

Excellent communication skills both internal and external

Highly detail-oriented with strong documentation discipline

Proactive problem-solver with the ability to propose practical solutions

Comfortable working in a cross-functional international environment

Fluent in English(mandatory) know Chinese will be better

Proficient in MS Office (Excel Word PowerPoint)

Experience with fleet management or ERP systems is a plus