Booking Reservation Cantonese Speaking

Ipoh - Malaysia

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Handle pre and post reservation inquiries by phone e-mail and fax.
Handle customer requests by phone and e-mail.
Modify change and/or cancel existing reservations.
Make outbound calls to hotels/guests to arrangement special requests.
Act as liaison between guest and hotel to resolve complaints.
Manage relationships with hotels by providing high levels of customer service and account management support.

What Were Looking For

Fluent in English & Cantonese
Fresh graduates are welcome to apply
Strong commercial understanding
Good problem-solving skills
Responsible and able to work independently
Customer-oriented attitude
Experience in customer care internet or hotel industry (preferred)
Flexible with rotating shifts
Willing to work at G-Tower Malaysia

Lets apply now by submitting your updated English CV!

Were looking for a Cantonese-Speaking Booking Reservation to join our growing international team in Malaysia. If youre detail-oriented customer-focused and thrive in a fast-paced environment this role is for you. Key Responsibilities Handle pre and post reservation inquiries by phone e-mail and fax....