Restaurant Incubation Lead

Delivery Hero

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profile Job Location:

Kuala Lumpur - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

 

Main responsibilities

  • Own end-to-end restaurant incubation across APAC (activation to early performance)

  • Define track and improve key incubation KPIs

  • Identify execution gaps and implement corrective actions to accelerate vendor ramp-up

  • Design and scale standardized incubation processes across markets

  • Lead automation of key workflows in partnership with relevant teams

  • Establish clear governance and accountability between COE and local market teams

  • Collaborate cross-functionally to enhance vendor incubation and experience

  • Pilot and scale high-impact initiatives to continuously improve incubation performance

 


Qualifications :

 

  • 610 years of experience in operations vendor management or marketplace environments (preferably food delivery or tech platforms)

  • Strong experience in driving execution across multiple markets with a focus on operational scalability

  • Proven track record in improving performance metrics through structured programs and process optimization

  • Strong analytical mindset with the ability to translate data into actionable insights

  • Excellent stakeholder management skills with experience working across regional and global teams

  • Experience working with BPOs COEs or outsourced operations is a strong advantage

  • Ability to operate in a fast-paced ambiguous environment and drive clarity and accountability


Remote Work :

No


Employment Type :

Full-time

 Main responsibilitiesOwn end-to-end restaurant incubation across APAC (activation to early performance)Define track and improve key incubation KPIsIdentify execution gaps and implement corrective actions to accelerate vendor ramp-upDesign and scale standardized incubation processes across marketsLe...
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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... View more

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