Assistant Manager, COE Operations

The Operations role within the Asset Management Centre of Excellence (CoE) supports the development standardisation and continuous improvement of asset management practices across the organisation. This role works closely with crossfunctional teams to drive operational efficiency data integrity governance and best-in-class asset management processes.

Responsibilities:

• Execute and maintain asset management operating standards procedures and workflows across business units

• Ensure consistent application of asset lifecycle processes including planning acquisition maintenance and disposal activities

• Track monitor and report on operational KPIs service levels and compliance with asset management policies

• Work closely with onshore office and technology teams to implement and sustain CoE processes and tools

• Support internal and external audits through data preparation issue tracking and remediation actions

• Maintain process documentation standard operating procedures (SOPs) and support training and rollout of operational changes

Required Qualifications:

• 3 -5 years of working experience in asset management or financial services industries

• Proficiency with Microsoft Office Suite.

• Proven organization time management and presentation skills.

• Project management skills and agile knowledge.

Preferred Qualifications:

• Analytical mindset.

• Proven communication skills both verbal and written.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .