Field Engineer

Job Description

FIELD SERVICE ENGINEER

WHAT YOU WANT TO KNOW

• Salary:
• Permanent contract
• Location: Home-based (Paris region) with regional travel (including overnight stays)
• Travel: Frequent travel required across the Paris region and occasional national and international travel
• Benefits: Company van and fuel card (business use only) travel expenses covered by the company

ROLE DETAILS

The client is a fast-growing company that designs builds and manages digital infrastructure that makes buildings perform better. This is for the people who live and work in them and for the operators and investors that run them.

This position is focused on a hands-on field engineer who is actively involved in the delivery maintenance and troubleshooting of network infrastructure.

You will be working directly with network equipment including switches routers and telecom systems diagnosing faults and supporting live environments alongside the NOC and wider technical teams.

The role combines installation maintenance and fault-finding responsibilities across multiple customer sites ensuring networks are delivered and maintained to a high standard.

ROLES & RESPONSIBILITIES

• Carry out hands-on installation testing and commissioning of network and telecom equipment
• Diagnose and resolve faults across network infrastructure (switches routers Wi-Fi and fibre)
• Work closely with NOC and support teams to troubleshoot and resolve live issues
• Conduct site surveys and support project delivery on customer sites
• Take an active role in maintenance activities across multiple locations
• Support and guide subcontractors where required but remain technically hands-on
• Ensure all installations meet quality and technical standards
• Complete documentation reporting and provisioning requirements

ESSENTIAL EXPERIENCE

• Fluent in both French and English (written and verbal)
• Strong background in IT networking or telecom environments
• Hands-on experience with structured cabling Ethernet and fibre installations and testing
• Experience working on projects and delivering work on customer sites
• Comfortable diagnosing faults and working in live environments alongside technical teams/NOC
• Experience dealing directly with customers suppliers and multiple stakeholders
• Ability to manage competing priorities and work in fast-paced environments
• Confident using Excel or Google Sheets for reporting and documentation

ADDITIONAL REQUIREMENTS

• ECS / CSCS (UK) or AIPR / DICT (France) certification for site access
• Full EU driving license (Permit B or equivalent)
• Valid passport with flexibility to travel internationally when required
• Willingness to work outside standard hours where needed
• Able to adapt to workload peaks and changing project demands
• Process-driven with a structured and conscientious approach