Technical Specialist Indonesia

We are at the heart of every place that matters: as a leading global provider in the access solutions market we enable people to move seamlessly in safe secure and sustainable places.

At dormakaba more than 16000 people from all over the world work together and grow together. If you are looking for exciting career prospects if you want to fuel innovation and like tackling new challenges then we would love to hear from you!

Role Profle: Technical Specialist

Role Summary

The Technical Specialist acts as a vital link between dormakabas internal teams and external stakeholderssuch as distributors consultants and partners. This role combines technical expertise with customer focus to deliver tailored access solutions across international markets.

Key Responsibilities

• Serve as the first point of contact for technical and commercial inquiries for all dormakaba product portfolio (AHS AAS-ESA ESC and ACS exclude LGSHospitality).
• Provide guidance on product selection configuration and compliance with standards.
• Support negotiations with technical input and follow up on quotations.
• Participate in sales discussions product presentations and solution demonstrations.
• Prepare and review quotations proposals and tender documents by working together with the sales personnel
• Track and management opportunities using CRM systems (e.g. Salesforce).
• Advise stakeholders on product compatibility and optimal selection.
• Ensure offers meet technical feasibility and customer expectations.
• Support multi-product projects and share market feedback with internal teams.
• Collaborate with internal departments to ensure feasibility quality and timely delivery.
• Contribute to product improvement by relaying customer insights and technical feedback and working with the Product Marketing Management team (PMM)

Required Skills & Qualifications

• Bachelors degree in Electrical Engineering Architecture or a related field.
• Ability to read and interpret technical drawings and specifications.
• Experience in technical sales support or project sales preferably in building products.
• Proficiency in tools like AutoCAD CRM systems and MS Office.
• Strong communication and presentation skills in English

You will be report to the Country Manager Malaysia/Indonesia based on Indonesia Office.

Ready to Join Us

If youre passionate about growth success and making a meaningful impact we want to hear from you!

Access your career at dormakaba today!

We regret that only shortlisted candidates will be notified.

Diversity Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture age ethnicity gender identity disability marital status language national origin physical/ mental ability religion sexual orientation socio-economic status underrepresented communities etc. We do not use unfair selection methods for any of our positions all employees are appointed based on performance and suitability for the role.